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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with product information and sales.
- Company: Join the UK's leading builders' merchant with a friendly and inclusive culture.
- Benefits: Competitive salary, bonuses, discounts, and comprehensive wellbeing support.
- Why this job: Be the face of our branch and build lasting relationships with customers.
- Qualifications: No prior experience needed; just bring your energy and a friendly attitude!
- Other info: Enjoy career development opportunities and a healthy work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
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Handle customer requests and provide product information
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Prepare quotes and assist customers with their purchases to help boost sales
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Ensure the smooth and safe movement of products throughout the branch
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Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
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Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
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Comfortable in a busy, fast-paced environment, where no two days are the same
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Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
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Competitive annual salary
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Performance-based bonuses to reward your hard work
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Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
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Generous contributory pension scheme to secure your future
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Exclusive discounts across various Group businesses, including 20% off at Toolstation
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Wellbeing support to help you stay at your best
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MyPerks discounts at top retailers, restaurants, and more!
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Work-life balance:Â Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our values and what we stand for. This will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of our branch, think about how you would handle different customer scenarios. Role-playing with a friend can help you feel more confident when it comes to delivering exceptional service.
✨Tip Number 3
Be yourself during the interview! We want to see your friendly and approachable side. Share your experiences and how you can contribute to our positive workplace culture. Authenticity goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can make a great impression and keep you fresh in our minds. It shows that you're enthusiastic about the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to show a bit of character in your writing!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Sales Assistant. Mention any relevant customer service experience or your ability to thrive in a fast-paced environment.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and short paragraphs. This helps us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Travis Perkins
✨Know the Company
Before your interview, take some time to research the company. Understand their values, products, and what makes them the leading builders' merchant in the UK. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Customer Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or built strong relationships. This will demonstrate your friendly and approachable nature, which is key for this role.
✨Prepare for Safety Questions
Safety is a priority in this role, so be ready to discuss how you would maintain a safe working environment. Think about any relevant experiences or knowledge you have regarding safety procedures and policies, and be prepared to share them during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows that you're engaged and eager to learn more about the role and the company.
