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- Tasks: Deliver exceptional customer service and assist with product information and sales.
- Company: Join the UK's leading builders' merchant with a friendly and inclusive culture.
- Benefits: Competitive salary, performance bonuses, discounts, and comprehensive wellbeing support.
- Why this job: Be the face of our branch and build lasting relationships with customers.
- Qualifications: No prior experience needed; just bring your energy and a friendly attitude.
- Other info: Enjoy career development opportunities and a healthy work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
Handle customer requests and provide product information
Prepare quotes and assist customers with their purchases to help boost sales
Ensure the smooth and safe movement of products throughout the branch
Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
Comfortable in a busy, fast-paced environment, where no two days are the same
Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
Competitive annual salary
Performance-based bonuses to reward your hard work
Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
Generous contributory pension scheme to secure your future
Exclusive discounts across various Group businesses, including 20% off at Toolstation
Wellbeing support to help you stay at your best
MyPerks discounts at top retailers, restaurants, and more!
Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Research our values and what makes us tick. This way, when you walk into that interview, you can show us you’re not just another candidate but someone who genuinely gets what we’re about.
✨Tip Number 2
Practice your people skills! As a Customer Sales Assistant, you’ll be chatting with customers all day. Try role-playing with friends or family to get comfortable with handling different customer scenarios and questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us you’re serious about the role and ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen on the position and appreciate the opportunity to chat with us. Plus, it keeps you fresh in our minds!
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about building strong relationships!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Sales Assistant role. Mention any relevant experiences that showcase your adaptability and customer service skills – we love a good story!
Show Enthusiasm: We’re looking for someone who’s eager to join our team and contribute to our positive workplace culture. Make sure to express your excitement about the role and why you want to work with us in your application!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting to know you better!
How to prepare for a job interview at Travis Perkins
✨Know the Company
Before your interview, take some time to research the company. Understand their values, products, and what makes them the leading builders' merchant in the UK. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Customer Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past or how you've built strong relationships. Be ready to demonstrate your friendly and approachable nature during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your adaptability and resilience in a fast-paced environment. Think of scenarios where you had to think on your feet or handle difficult situations. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about career development opportunities, training programmes, or the team culture. This shows you're not just interested in the job, but also in growing with the company.
