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- Tasks: Deliver exceptional customer service and assist with product information and sales.
- Company: Join the UK's leading builders' merchant with a friendly and inclusive culture.
- Benefits: Competitive salary, bonuses, discounts, and comprehensive wellbeing support.
- Why this job: Be the face of our branch and build lasting relationships with customers.
- Qualifications: No prior experience needed; just bring your energy and a friendly attitude!
- Other info: Enjoy career development opportunities and a healthy work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert Who are we We are the UK\’s leading builders\’ merchant
With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment.
Our team is friendly, supportive, and inclusive, and we\’re passionate about offering excellent career opportunities with plenty of room for growth and skill development.
Whether you\’re assisting customers, working behind the scenes, or delivering goods, there\’s always an opportunity to thrive with us.
Join us today and discover why we\’re the go-to choice for builders
What you\’ll be doing As a Customer Sales Assistant, you\’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues.
Building strong, lasting relationships with customers is key to our success, so we\’re looking for someone who is friendly, approachable, and eager to provide a high level of service.
You\’ll become familiar with many of our customers on a first-name basis
In this role, you\’ll: Handle customer requests and provide product information Prepare quotes and assist customers with their purchases to help boost sales Ensure the smooth and safe movement of products throughout the branch Maintain a safe working environment by adhering to all safety procedures and policies Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are You don\’t need prior experience—we can teach you everything you need to know
However, we\’re looking for someone who is: Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic Comfortable in a busy, fast-paced environment, where no two days are the same Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues What\’s in it for you By joining the UK\’s largest builders\’ merchant, you\’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes.
You\’ll also enjoy a comprehensive benefits package designed to support your career and well-being: Competitive annual salary Performance-based bonuses to reward your hard work Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning Generous contributory pension scheme to secure your future Exclusive discounts across various Group businesses, including 20% off at Toolstation Wellbeing support to help you stay at your best MyPerks discounts at top retailers, restaurants, and more
Work-life balance: Enjoy most weekends and all
Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our values and what we stand for. This will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of our branch, think about how you would handle different customer scenarios. Role-playing with a friend can help you feel more confident when it comes to delivering exceptional service.
✨Tip Number 3
Be yourself during the interview! We’re looking for someone friendly and approachable, so let your personality shine through. Share your experiences and how they’ve shaped your work ethic—this is your chance to show us why you’d be a great fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our company culture right there, making it easier for you to tailor your approach.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re all about building strong relationships!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Sales Assistant. Mention any relevant experiences that showcase your adaptability and customer service skills – we love a good story!
Show Enthusiasm: We’re looking for someone who’s eager to join our team and contribute to our positive workplace culture. Make sure to express your excitement about the opportunity and why you want to work with us in your application!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting to know you better!
How to prepare for a job interview at Travis Perkins
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what makes them the leading builders' merchant in the UK. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Sales Assistant, you'll be interacting with customers daily. During the interview, highlight any experiences where you've provided excellent customer service or built strong relationships. Use specific examples to demonstrate your friendly and approachable nature.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer situations. Think about scenarios where you had to adapt quickly or resolve a conflict. Practising these responses will help you feel more prepared and confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training programmes, or growth opportunities within the company. This shows your enthusiasm and helps you determine if it's the right fit for you.
