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For Companies At a Glance
- Tasks: Be the face of our branch, delivering top-notch customer service and building relationships.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a great work-life balance with weekends off.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: No experience needed; just bring your energy, adaptability, and friendly attitude!
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
Handle customer requests and provide product information
Prepare quotes and assist customers with their purchases to help boost sales
Ensure the smooth and safe movement of products throughout the branch
Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
Comfortable in a busy, fast-paced environment, where no two days are the same
Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
Competitive annual salary
Performance-based bonuses to reward your hard work
Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
Generous contributory pension scheme to secure your future
Exclusive discounts across various Group businesses, including 20% off at Toolstation
Wellbeing support to help you stay at your best
MyPerks discounts at top retailers, restaurants, and more!
Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer. Knowing your timber from your bricks will not only impress during your interview but also show your genuine interest in the role and our company.
✨Tip Number 2
Practice your customer service skills. Think about how you would handle different customer scenarios, as being friendly and approachable is key to this position. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Research our company culture and values. Understanding what makes us unique as the UK’s leading builders' merchant will help you align your answers during the interview and demonstrate that you’re a great fit for our team.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the role and gives you a chance to learn more about the team and the work environment, which is crucial for a Customer Sales Assistant.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Customer Sales Assistant. Highlight key responsibilities and required traits, such as being friendly and adaptable.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any customer service experience or relevant skills that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for the UK’s leading builders' merchant and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Travis Perkins
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've successfully handled customer requests or resolved issues in the past. This will demonstrate your capability to build strong relationships with customers.
✨Emphasise Adaptability and Resilience
The role requires someone who can thrive in a busy environment. Be ready to discuss situations where you've had to adapt quickly or overcome challenges. Highlighting your resilience will show that you're well-suited for the fast-paced nature of the job.
✨Familiarise Yourself with the Company
Research the company and its products before the interview. Understanding their offerings and values will allow you to speak confidently about how you can contribute to their success and align with their culture.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and career development opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
