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For Companies At a Glance
- Tasks: Assist customers with their needs and provide product information while ensuring safety.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a great work-life balance.
- Why this job: Be part of a friendly team with excellent career growth and training opportunities.
- Qualifications: No experience needed; just bring your energy and a positive attitude!
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 21600 - 36000 £ per year.
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Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
Handle customer requests and provide product information
Prepare quotes and assist customers with their purchases to help boost sales
Ensure the smooth and safe movement of products throughout the branch
Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
Comfortable in a busy, fast-paced environment, where no two days are the same
Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
Competitive annual salary
Performance-based bonuses to reward your hard work
Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
Generous contributory pension scheme to secure your future
Exclusive discounts across various Group businesses, including 20% off at Toolstation
Wellbeing support to help you stay at your best
MyPerks discounts at top retailers, restaurants, and more!
Work-life balance:Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer. Knowing your timber from your bricks will not only impress during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you might need to handle customer requests or complaints, and prepare how you would respond positively and effectively.
✨Tip Number 3
Showcase your adaptability and resilience. Be ready to share examples from your past experiences where you thrived in a fast-paced environment or overcame challenges.
✨Tip Number 4
Emphasise your team spirit. We value a positive workplace culture, so be prepared to discuss how you contribute to a supportive environment for both customers and colleagues.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Sales Assistant position. Tailor your application to highlight how your skills and personality align with their needs.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for customer service and your adaptability in a fast-paced environment. Use specific examples from your past experiences, even if they are not directly related to sales, to demonstrate your friendly and approachable nature.
Highlight Relevant Skills: Make sure to emphasise skills that are relevant to the role, such as communication, teamwork, and problem-solving. Mention any experience you have in customer-facing roles or situations where you've successfully handled requests or provided assistance.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important traits for a Customer Sales Assistant.
How to prepare for a job interview at Travis Perkins
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples of how you've successfully handled customer requests or resolved issues in the past. This will demonstrate your capability to build strong relationships with customers.
✨Familiarise Yourself with the Products
Even though you don’t need prior experience, having a basic understanding of the products offered by the company can set you apart. Research common building materials and tools, and be ready to discuss how you would assist customers with their purchases.
✨Emphasise Your Adaptability
The role requires someone who can thrive in a fast-paced environment. Be prepared to share instances where you've adapted to changing situations or handled multiple tasks simultaneously. This will show that you can keep up with the dynamic nature of the job.
✨Demonstrate a Positive Attitude
A friendly and outgoing personality is key for this position. During the interview, maintain a positive demeanour, smile, and engage with your interviewer. This will reflect the supportive workplace culture they value and your potential fit within the team.
