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- Tasks: Be the friendly face of our branch, assisting customers and boosting sales.
- Company: Join the UK's leading builders' merchant with over 500 branches nationwide.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a great work-life balance.
- Why this job: Thrive in a supportive culture with plenty of growth opportunities and training.
- Qualifications: No experience needed; just bring your energy and a positive attitude!
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert
Who are we
We are the UK’s leading builders\’ merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you\’re assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!
What you’ll be doing
As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!
In this role, you’ll:
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Handle customer requests and provide product information
- Prepare quotes and assist customers with their purchases to help boost sales
- Ensure the smooth and safe movement of products throughout the branch
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Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
Who you are
You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:
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Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
- Comfortable in a busy, fast-paced environment, where no two days are the same
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Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What’s in it for you
By joining the UK’s largest builders\’ merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:
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Competitive annual salary
- Performance-based bonuses to reward your hard work
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
- Generous contributory pension scheme to secure your future
- Exclusive discounts across various Group businesses, including 20% off at Toolstation
- Wellbeing support to help you stay at your best
- MyPerks discounts at top retailers, restaurants, and more!
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Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
How to Apply
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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Customer Sales Assistant employer: Travis Perkins
Contact Detail:
Travis Perkins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer. Knowing your timber from your bricks will not only impress during interviews but also help you connect with customers on a personal level.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's through networking or during the interview process. Being friendly and approachable is key to thriving in this role.
✨Tip Number 3
Demonstrate your adaptability by sharing examples of how you've thrived in fast-paced environments. This will highlight your resilience and ability to handle the dynamic nature of our branches.
✨Tip Number 4
Research our company culture and values. Understanding our commitment to safety and customer satisfaction will help you align your responses during the interview, showing that you're a perfect fit for our team.
We think you need these skills to ace Customer Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Sales Assistant position. Tailor your application to highlight how your personal attributes align with their needs.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to build relationships with customers and contribute to a positive workplace culture.
Highlight Relevant Skills: In your CV, emphasise skills that are relevant to the role, such as customer service experience, adaptability, and teamwork. Use examples from previous experiences to demonstrate how you embody these qualities.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Travis Perkins
✨Show Your Customer Service Skills
As a Customer Sales Assistant, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully handled customer requests or resolved issues, showcasing your friendly and approachable nature.
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced environment. Be ready to discuss how you've adapted to changing situations in previous jobs or experiences, highlighting your resilience and tenacious work ethic.
✨Familiarise Yourself with the Products
While you may not need prior experience, having a basic understanding of the products offered by the company can set you apart. Research common building materials and tools, and be prepared to discuss how you would assist customers with their purchases.
✨Emphasise Teamwork and Culture Fit
The company values a positive and supportive workplace culture. Share examples of how you've contributed to a team environment in the past, and express your enthusiasm for being part of a friendly and inclusive team.
