At a Glance
- Tasks: Drive and deliver goods while providing top-notch customer service.
- Company: Join the friendly team at Travis Perkins in Aberdare.
- Benefits: Earn £14 - £19 per hour with great perks like bonuses and discounts.
- Other info: Enjoy a work-life balance with Monday to Friday hours and every other Saturday.
- Why this job: Be the face of our brand, building relationships with customers daily.
- Qualifications: Must have a Cat B driving licence and a passion for customer service.
The predicted salary is between 19 - 19 £ per hour.
Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst keeping colleagues and customers safe at all times.
What will I be doing? No one day is the same as the next in TP branch life, but here are a few pointers:
- Our success is built on strong relationships so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, as you will likely get to know our customers on a first name basis.
- Driving our transit and flatbed vehicles (up to 3.5ton) you will carry out multi‑drop deliveries from our branch direct to our local customers and be responsible for ensuring they receive their orders on time and in one piece, safely, every time.
- Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures especially whilst unloading, loading and driving our vehicles.
Want a work life balance? Our working hours are Monday to Friday between the hours of 07:30 – 17:00, every other Saturday 08:00 – 12:00.
What experience do you need? You will need to be an experienced driver with a minimum Cat B licence (up to 3.5ton) held for at least 12 months. Experience within our industry is advantageous but not essential as long as you have an ability to learn quickly, a strong work ethic and are physically fit. We are looking for candidates with exceptional customer service experience, health & safety awareness, the rest we can teach you along the way.
Does this sound like you? We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Van Driver/Customer Service Assistants:
- Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
- Someone who thrives in a dynamic and fast paced environment.
- Someone with exceptional customer service experience, the ability to work under pressure efficiently and safely and a flexible attitude to work.
- Someone who is as comfortable working in branch as they are out on the road.
Being a Van Driver/Customer Service Assistant gives you a fantastic opportunity to excel and to continue to develop. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values - we call them Cornerstones. These are Working For Our Customers, Upholding Family Values, Being The Best, Keeping People Safe, Making Decent Returns.
You’ll also receive £Competitive pay + Benefits (which includes a colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!
Full-time Earn £14 - £19 per hour. Deliver a local round on agreed days and take control of your earning opportunity.
Multi-Drop Driver/Customer Service Assistant in Aberdare employer: Travis Perkins
Travis Perkins is an excellent employer that prioritises employee development and a collaborative work culture, making it an ideal place for those looking to grow their careers in the North West Region. With a strong focus on safety and customer service, employees benefit from hands-on leadership opportunities, competitive compensation, and a supportive environment that encourages teamwork and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Drop Driver/Customer Service Assistant in Aberdare
✨Tap into Local Networks
In the transportation and logistics sector, local connections are gold. Reach out to small logistics firms, transport associations, or even community boards where freight companies might be looking for freelance help. Don't underestimate the power of word-of-mouth; sometimes, all it takes is a friendly chat at a local event to snag your next gig.
✨Show Off Your Skills Online
As a freelancer, your online presence is crucial. Create a solid portfolio showcasing your past projects in logistics—think case studies or breakdowns of how you optimised supply chains or managed transport schedules. We can help highlight your work through our platform, so don’t hold back in showcasing what you can do!
✨Join Industry-Specific Platforms
There are tonnes of platforms specifically for freelancers in the transport and logistics field. Sites like Freightos or Loadsmart could connect you with shippers and carriers looking for your expertise. Get yourself on these platforms and keep your profiles updated to increase your chances of landing gigs!
✨Stay Alert for Seasonal Opportunities
Freelancing in logistics means being ready for the ebb and flow of demand. Keep an eye on peak seasons—like holiday shipping times—when companies ramp up their operations and need extra hands. Be proactive; reach out to companies like Travis Perkins as they gear up for these busy periods to express your interest in freelance roles!
We think you need these skills to ace Multi-Drop Driver/Customer Service Assistant in Aberdare
Some tips for your application 🫡
Showcase Your Experience in Logistics:In the transportation and logistics sector, it's super important to highlight your relevant experience. Mention any previous projects or roles where you've managed logistics, organised shipments, or handled inventory. This shows you're not just throwing your hat in the ring, but you've got practical skills that can make a difference at Travis Perkins.
Include Your Rates and Availability:As you're applying for a freelance role, be clear about your rates and your availability. Potential clients like Travis Perkins appreciate transparency, so include whether you’re working on a project basis or if you’re available for a certain number of hours per week. This will help them gauge if your offer fits their needs.
Highlight Relevant Certifications:If you've got any certifications related to logistics or transportation – think things like freight forwarding or supply chain management – absolutely flaunt them! List these on your CV to show that you’re not just knowledgeable, but you’re also dedicated to maintaining industry standards. It'll give you a solid edge over the competition.
Tailor Your Application to Each Project:Every project is unique, so make sure your application reflects that! Customise your CV and cover letter for each opportunity with Travis Perkins, emphasising the skills and experiences that match the project requirements. It shows you've put thought into your application and understand what they need.
How to prepare for a job interview at Travis Perkins
✨Show Off Your Experience
As a freelance candidate in transportation and logistics, your previous project experience speaks volumes. Be ready to share specific examples where you navigated complex logistics challenges, managed timelines, or optimised routes. This real-world experience can set you apart!
✨Understand the Tools of the Trade
Familiarise yourself with key logistics software and tools used in the industry, like TMS (Transportation Management Systems) or fleet management apps. If you've worked with any, let them know how it improved your processes, and if you haven't, reassure them you’re a quick learner!
✨Pitch Your Freelance Success
When freelancing, it’s all about selling your skills and past successes. Have a concise pitch ready about your portfolio—focus on projects that had measurable outcomes, like cost savings or efficiency improvements. Use this to demonstrate your value to Travis Perkins!
✨Prepare for Scenario Questions
Expect specific scenarios during your interview that test your problem-solving skills in real-time. Prepare for questions like how you would handle a delayed shipment or unexpected logistical challenges. We want to see your thought process and how you’d handle things on the fly!
