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For Companies At a Glance
- Tasks: Lead a team, serve customers, manage deliveries, and maintain store standards.
- Company: Join Toolstation, a fast-growing retailer trusted by trade and DIY enthusiasts.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
- Why this job: Be part of a fun, supportive environment where your personality shines and growth is encouraged.
- Qualifications: No retail experience needed; just bring a positive attitude and a love for teamwork.
- Other info: Flexible hours and a chance to grow within the Travis Perkins Group.
The predicted salary is between 24000 - 36000 £ per year.
Retail Supervisor in Sunbury on Thames
35 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
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Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
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Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
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Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
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Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
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Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
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Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
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A love of team work. Be happy to muck in and get your hands dirty.
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A positive attitude. Make sure that our customers have a great experience while in our branch.
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Reliability. Be there when we need you, be flexible and fun to be around.
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Yourself. Bring your whole self to work and let your true personality shine through
What you’ll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you’ll receive some of the best benefits in retail.
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22 days’ holidays + Bank Holidays,
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Company pension scheme and life assurance
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Bonus scheme
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Cycle to work scheme
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Save and buy as you earn
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20% discounts across all Travis Perkins companies
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Financial education and support
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Recognition awards
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Discounts at over 1000 other retailers.
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Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Retail Supervisor employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Show your enthusiasm for customer service! When you meet with us, make sure to highlight any experiences where you've gone above and beyond to help customers. This role is all about creating great experiences, so let your passion shine through.
✨Tip Number 2
Demonstrate your teamwork skills. We value a positive attitude and the ability to work well with others. Share examples of how you've collaborated with a team in the past to achieve goals or improve processes.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. We want to know that we can count on you when things get busy. Think of times when you've adapted to changing circumstances or stepped up when needed.
✨Tip Number 4
Express your willingness to learn and grow. Since we provide training and development opportunities, it's important to convey your eagerness to develop new skills and take on challenges within the company.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Supervisor position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Customer Service Skills: Emphasize your ability to deliver great customer service in your application. Provide specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Highlight Teamwork and Leadership: Since the role involves supporting the Store Manager and motivating the team, include examples of your teamwork and leadership experiences. Mention any instances where you have successfully led a team or contributed to a positive work environment.
Express Your Passion for Retail: Convey your enthusiasm for working in retail and your willingness to learn. Mention any relevant experiences that demonstrate your commitment to the industry and your desire to grow within it.
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Show Your Customer Service Skills
Since the role emphasizes delivering great customer experiences, be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to engage with customers and ensure they leave satisfied.
✨Demonstrate Teamwork and Leadership
As a retail supervisor, you'll need to motivate and support your team. Discuss any previous experiences where you led a team or contributed to a positive team environment. Show that you can inspire others and work collaboratively.
✨Emphasize Your Reliability and Flexibility
The job description mentions the importance of being reliable and flexible. Be ready to discuss how you've adapted to changing situations in previous roles and how you can be counted on to step up when needed.
✨Bring Your Personality
Toolstation values authenticity and personality. Don't hesitate to let your true self shine through during the interview. Share your passions and interests, and show how they align with the company culture.
