Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the face of Toolstation, serving customers and supporting the team.
- Company: Join one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, discounts, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a fun atmosphere.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
- Other info: Great career growth opportunities with access to training and development.
The predicted salary is between 30000 - 42000 £ per year.
You will be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role; it’s much more than just a store job. As a retail supervisor, you will serve customers and support the Store Manager, but you will also be checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter, but if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day responsibilities include:
- Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face - no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships: Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment: Maintaining our great product availability and high branch standards, while ensuring that your branch is somewhere everyone loves coming to work.
Key attributes:
- Hard work and passion: You don’t need retail experience; just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Ensure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Be yourself: Bring your whole self to work and let your true personality shine through.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want - up the ladder, across the business or into another role in the Travis Perkins Group. You will be supported all the way with training and development - including access to our very own Toolstation Academy programmes. Plus, you’ll receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
Retail Supervisor employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation, so brush up on your customer service skills. Think about how you can create a fantastic first impression and build relationships with customers. Role-play with a friend if you need to!
✨Tip Number 3
Show your passion for teamwork! Toolstation values a positive attitude and a love for working with others. Be ready to share examples of how you've motivated a team or contributed to a fun working environment in the past. It’s all about showing you can muck in and get your hands dirty!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to Toolstation.
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with our values, like teamwork and customer service. We love seeing how you connect your background to what we do!
Show Your Passion: We’re looking for candidates who are passionate about delivering great service. In your application, share examples of how you've gone above and beyond for customers in the past. This will help us see your commitment to making customers happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built relationships and ensured customer satisfaction, as this aligns perfectly with what Toolstation is looking for.
✨Demonstrate Team Spirit
Toolstation values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Share specific instances where you motivated or supported your team, especially in challenging situations. This will show that you can contribute to a fun and engaging work environment.
✨Be Yourself
Toolstation encourages authenticity, so don’t be afraid to let your personality shine through during the interview. Be honest about your experiences and what you can bring to the role. A positive attitude and a genuine approach will resonate well with the interviewers.
