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For Companies At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer with a focus on teamwork and development.
- Benefits: Enjoy 22 days' holiday, discounts, bonuses, and a supportive work environment.
- Why this job: Be the face of Toolstation and make a real impact in customers' lives.
- Qualifications: Passion for service, teamwork, and a positive attitude are essential.
- Other info: Great career growth opportunities in a fun and engaging workplace.
Retail Supervisor in Reading Whitley 30 hours per week. At Toolstation, we\’re not just interested in what you can bring to us today. We\’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You\’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you\’ll serve customers, and support the Store Manager but you\’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day‑to‑day
- Supporting. Whether it\’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work. Hard work and passion. You don\’t need retail experience. Just be focused on delivering great service and we\’ll teach you the rest.
- A love of team work. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Self‑expression. Bring your whole self to work and let your true personality shine through. You\’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you\’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Benefits
- 22 days\’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far. We\’re one of Britain\’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
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Retail Supervisor employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation. So, brush up on your communication and relationship-building skills. Role-play common customer scenarios with a friend to feel more confident when it comes to delivering great service.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've motivated or supported your team in the past. Highlighting your ability to muck in and get your hands dirty will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining Toolstation. Plus, it’s super easy to do!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can bring a positive vibe to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight your experience in customer service and teamwork, and don’t forget to mention any relevant skills that align with what we’re looking for. We love seeing how you fit into our vision!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, delivering great customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built relationships and ensured customer satisfaction, as this aligns perfectly with what Toolstation is looking for.
✨Demonstrate Team Spirit
Toolstation values teamwork, so be ready to discuss how you've motivated and engaged your team in previous roles. Share specific instances where you’ve coached others or stepped up in challenging situations. This will show that you can support the Store Manager and foster a positive work environment.
✨Bring Your Personality
Don't forget to let your true self shine through during the interview! Toolstation wants someone who can bring a positive attitude and fun energy to the team. Be authentic, share your passions, and show them why you'd be a great fit for their branch culture.