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- Tasks: Be the face of Toolstation, serving customers and supporting the team.
- Company: Join one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days' holiday, discounts, and a supportive work environment.
- Why this job: Make a real impact while developing your skills and career in retail.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
- Other info: Access to training programmes and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
You will be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role; it’s much more than just a store job. As a retail supervisor, you will serve customers and support the Store Manager, but you will also be checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter, but if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day responsibilities include:
- Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face, no matter how busy you are, and coaching the team to do the same.
- Asking questions and building relationships: Ensuring our customers leave the branch with everything they need for the job.
- Building a fun working environment: Maintaining great product availability and high branch standards, while ensuring that your branch is somewhere everyone loves coming to work.
Key attributes:
- Hard work and passion: You don’t need retail experience; just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Ensure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Be yourself: Bring your whole self to work and let your true personality shine through.
At Toolstation, we’re interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow. You will find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want - up the ladder, across the business or into another role in the Travis Perkins Group. You will be supported all the way with training and development, including access to our very own Toolstation Academy programmes. Plus, you will receive some of the best benefits in retail:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation is one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
Retail Supervisor in Redruth employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Retail Supervisor, you'll be the face of Toolstation, so brush up on your customer service skills. Think about how you can create a fantastic first impression and build relationships with customers. Role-play with friends or family to get comfortable!
✨Tip Number 3
Show your passion for teamwork! Toolstation values a fun working environment, so be ready to share examples of how you've worked well in a team before. Highlight your ability to motivate others and muck in when needed – it’s all about that positive attitude!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Retail Supervisor in Redruth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to Toolstation.
Highlight Your Team Spirit: Since teamwork is key in our stores, make sure to mention any experiences where you've worked well with others. Whether it’s in a job or a group project, we love to see how you can motivate and engage a team!
Show Your Customer Focus: We’re all about delivering great service, so share examples of how you’ve gone above and beyond for customers in the past. This will help us see your commitment to making customers happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a difficult situation. Highlighting these moments will demonstrate your ability to deliver great service and build relationships.
✨Emphasise Teamwork and Flexibility
Toolstation values teamwork and a positive attitude. Be ready to discuss how you've worked well in a team and how you can adapt to different roles, whether it's stocking shelves or supporting the Store Manager. Showing that you're willing to muck in will resonate well with the interviewers.
✨Bring Your Personality
Don’t be afraid to let your true self shine through during the interview. Toolstation wants someone who can bring their personality to work and create a fun environment. Share your passions and interests, and how they align with the company culture. A positive attitude can make a lasting impression!
