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- Tasks: Provide top-notch customer service and upsell products while supporting sales operations.
- Company: Join TF Solutions, part of the Travis Perkins Group, known for its dynamic culture.
- Benefits: Gain valuable experience, receive training, and enjoy a supportive work environment.
- Other info: Enjoy a structured development programme with coaching for your first year.
- Why this job: Be the friendly face that helps customers and builds lasting relationships.
- Qualifications: Energetic, adaptable, and great at connecting with people.
The predicted salary is between 22000 - 26000 £ per year.
You will be a Customer Service & Sales Assistant at TF Solutions, a part of the Travis Perkins Group. In this role you will provide excellent customer service, upsell products, and support sales and operations on the shop floor.
Essential Requirements
- Highly adaptable, resilient, and tenacious with high energy and drive.
- Thrives in a dynamic, fast‑paced environment.
- Friendly and outgoing, comfortable speaking face to face with customers and building strong relationships.
Key Responsibilities
- Assist customers in‑store and over the phone, providing product information and upselling where appropriate.
- Process customer orders, answer the phone, keep stock, and stock shelves.
- Manage supplier deliveries and accurately book them in the branch.
- Work with the warehouse to gain product knowledge and support customers with detailed information.
- Collaborate with the administration team to understand all areas of the business.
- Complete full training on systems and work with a coach for the first 12 months on your development programme.
Branch Sales Assistant in Nottingham employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Assistant in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TF Solutions and the Travis Perkins Group. Understanding their values and products will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your friendly and outgoing nature. Role-play with a mate or in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to upsell! Brush up on your product knowledge so you can confidently suggest additional items to customers. Think of it as helping them find exactly what they need, rather than just making a sale.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Branch Sales Assistant in Nottingham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've helped customers in the past and how you can bring that friendly, outgoing attitude to our team.
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we're looking for. We love seeing applicants who take the time to personalise their applications!
Be Energetic and Adaptable: Since we thrive in a fast-paced environment, let us know about times when you've had to adapt quickly or handle multiple tasks at once. Show us your high energy and drive!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Know Your Products
Before the interview, take some time to research the products that TF Solutions offers. Being able to discuss specific items and their benefits will show your enthusiasm for the role and your ability to upsell effectively.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your friendly and outgoing nature. Think of examples from past experiences where you’ve built strong relationships with customers or resolved conflicts.
✨Emphasise Adaptability
TF Solutions thrives in a fast-paced environment, so highlight your adaptability and resilience. Share stories that showcase how you've successfully navigated changes or challenges in previous roles.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or training programmes. This shows your genuine interest in the position and helps you understand how you can contribute to the branch's success.