Branch Manager in Liverpool

Overview

As the go-to person at our Liverpool branch, you\\u2019ll lead a fantastic team, build strong relationships with customers, and ensure the branch stays profitable and runs like clockwork. You\\u2019ll be right in the action with plenty of customer interaction, keeping everything buzzing and running smoothly. You\\u2019ll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top-notch service with safety at the heart of everything.

Responsibilities

• Lead a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.
• Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.
• Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.
• Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.
• Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.
• Branch Leadership: Manage the Liverpool branch to stay profitable and operate smoothly in line with company standards.

What\\u2019s In It For You

• Joining the UK\\u2019s largest builders\\u2019 merchant means endless growth opportunities.
• You\\u2019ll be part of a supportive team where your skills truly matter.
• With over 500 branches nationwide, there\\u2019s always room to learn, progress, and make a real impact.

Who You Are

• A Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership of key areas.
• A Delegator: You trust your team to take responsibility and lead independently.
• Collaborative & Open to Learning: You embrace leadership and are always seeking ways to improve and learn from others.
• A Skilled Communicator: You build strong relationships with both customers and colleagues.
• Customer-Focused: You always put the customer first, maximizing sales opportunities across the branch.
• Organized & Efficient: You can plan and prioritize to manage your workload and your team\\u2019s.
• Financially Literate: You use financial and statistical data to make informed decisions.
• A Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.
• Commercial Decision-Maker: You make business decisions that benefit both the customer and the branch.
• Competitively Aware: You stay informed about competitors and use that knowledge to drive success.
• Business-Minded: You treat the branch like your own business, striving for continuous improvement.
• Compliance-Focused: You ensure the branch meets all legal requirements and keeps up with market trends.

How to Apply

Ready to be part of something big? Apply now and join a company that values its people. We can\\u2019t wait to hear from you!

We\\u2019re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.

If you\\u2019re offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we\\u2019re keeping both our business and customers safe, and we appreciate your understanding.

Benefits

• Competitive salary with performance-based bonuses
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
• Generous pension scheme
• Exclusive discounts across various businesses (including 20% off at Toolstation)
• Wellbeing support to help you feel your best
• MyPerks discounts at top retailers, restaurants, and more

Working Hours

Working hours: Monday-Friday, 7:30 am – 5:00 pm, with two Saturdays every 4 weeks (8:00 am – 12:00 pm). Enjoy your weekends off!