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For Companies At a Glance
- Tasks: Join our sales team to maximize customer satisfaction and expand our client base.
- Company: BSS, part of Travis Perkins Group, is a dynamic and supportive workplace.
- Benefits: Enjoy 22 days off, annual bonuses, and discounts on various products and services.
- Why this job: Build relationships, enhance your sales skills, and thrive in a friendly team environment.
- Qualifications: Previous sales experience and strong customer service skills are preferred.
- Other info: Full product training provided; great opportunity for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
BSS, a subsidiary of Travis Perkins Group, is looking for a talented Sales Assistant to join our Belfast branch. The branch is staffed with a team of 13 colleagues
What Will You Be Doing ?
You’ll work within the branch sales team, dealing directly with customers to maximise sales at every opportunity, working to expand our customer base by helping to identify and develop new accounts. On a day to day basis you will be handling customer orders and enquiries by phone and email on a frequent basis. Most of our customers are regulars, so you will build up friendly relationships by giving great customer service which will encourage repeat business. You will communicate with the team and suppliers to ensure a smooth transaction for the customer from start to finish, making sure their order is delivered on time and in full. You will also be involved in face to face customer service on the trade counter.
Ideally you will have previous experience in a similar sales role with great customer service skills and the ability to build relationships with a diverse range of customers and colleagues. You will be self-motivated, enthusiastic and organised, with good numerical and computer skills. Product knowledge is key to the role but full product training will be provided.
The benefits
22 days annual leave plus bank holiday (extra day at milestone anniversaries)
Annual salary reviews
Opportunity to earn a branch/performance based bonus
Contributory pension scheme
Life Assurance and ShareSave scheme
Colleague discounts across a variety of Group businesses including special discounts of 20% in Tool Station and Tool Hire
HUNDREDS of discounts with a wide range of partners – food shopping, holidays, eating out, cinema, retail and so much more
Internal Branch Sales Assistant employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Branch Sales Assistant
✨Tip Number 1
Familiarize yourself with the products and services offered by BSS. Understanding the range of products will not only help you answer customer inquiries more effectively but also demonstrate your enthusiasm and readiness to learn during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable handling various customer interactions, especially since building relationships is key in this role.
✨Tip Number 3
Research common sales techniques and strategies that can help you maximize sales opportunities. Being able to discuss these methods during your conversation with us will show your proactive approach and understanding of the sales environment.
✨Tip Number 4
Prepare to discuss your previous experiences in sales and customer service. Think of specific examples where you successfully built relationships or resolved customer issues, as these stories will highlight your suitability for the role.
We think you need these skills to ace Internal Branch Sales Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Internal Branch Sales Assistant position. Highlight key responsibilities and required skills, such as customer service experience and relationship building.
Tailor Your CV: Customize your CV to reflect relevant experience in sales and customer service. Use specific examples that demonstrate your ability to handle customer orders and inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities of the Sales Assistant position and express your eagerness to contribute to the team.
Highlight Your Skills: In your application, emphasize your numerical and computer skills, as well as your self-motivation and organizational abilities. These traits are essential for success in the role and should be clearly communicated.
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Show Your Customer Service Skills
Since the role involves building relationships with customers, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you turned a challenging situation into a positive outcome.
✨Demonstrate Your Sales Experience
Discuss your previous sales roles and how you successfully maximized sales opportunities. Be ready to explain your approach to identifying and developing new accounts, as this is crucial for the position.
✨Be Familiar with the Products
While full product training will be provided, showing that you have done some research on the products offered by BSS can set you apart. Mention any relevant knowledge or experience you have with similar products.
✨Emphasize Teamwork and Communication
The job requires effective communication with both customers and colleagues. Prepare to discuss how you have collaborated with team members in the past and how you ensure smooth transactions for customers.
