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- Tasks: Lead a team, deliver excellent customer service, and manage store operations.
- Company: Join Toolstation, a dynamic retail company focused on growth and development.
- Benefits: Enjoy 22 days' holiday, discounts, bonuses, and a supportive work environment.
- Why this job: Be the face of Toolstation and make a real impact on customer experiences.
- Qualifications: No prior retail experience needed; just bring your positive attitude and teamwork spirit.
- Other info: Access to training programmes and great career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview: 6 month contract, 40 hours per week. At Toolstation, we are interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You will be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role; it’s much more than just a store job.
Of course, as a retail supervisor, you will serve customers and support the Store Manager, but you will also be checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day Responsibilities:
- Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: Providing a great customer experience with a smile on your face - no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships: Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
- Hard work and passion: You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork: Be happy to muck in and get your hands dirty.
- A positive attitude: Make sure that our customers have a great experience while in our branch.
- Reliability: Be there when we need you, be flexible and fun to be around.
- Be yourself: Bring your whole self to work and let your true personality shine through.
You will find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want - up the ladder, across the business or into another role in the Travis Perkins Group. You will be supported all the way with training and development - including access to our very own Toolstation Academy programmes. Plus, you will receive some of the best benefits in retail.
Benefits:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Retail Supervisor in Gravesend employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Gravesend
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experiences align with the role of Retail Supervisor, especially around customer service and teamwork.
✨Tip Number 3
Show your personality! When you’re in the interview, let your true self shine through. Toolstation values authenticity, so don’t be afraid to share your passion for retail and how you can contribute to a fun working environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor in Gravesend
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to Toolstation.
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experience or skills that match the job description, like teamwork, customer service, or a positive attitude. We love seeing how you connect with our values!
Show Your Passion: Let us know why you’re excited about this role! Whether it’s your love for retail or your desire to help customers, sharing your passion can really make your application stand out. We’re all about hard work and enthusiasm!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, delivering great service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built relationships and ensured customer satisfaction, as this aligns perfectly with what Toolstation is looking for.
✨Demonstrate Team Spirit
Toolstation values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Share specific instances where you motivated a team or contributed to a positive work environment. This will show that you can fit into their culture and help build a fun working atmosphere.
✨Be Yourself
Don't forget to let your personality shine through during the interview! Toolstation wants someone who can bring their whole self to work. Be authentic, share your passions, and show your enthusiasm for the role. A positive attitude can make a lasting impression!
