Customer Sales Advisor

Customer Sales Advisor

Full-Time 22000 - 28000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Reconnect with past customers and build lasting relationships through engaging conversations.
  • Company: Join a dynamic team at one of the UK's leading companies in construction materials.
  • Benefits: Enjoy a supportive environment, clear progression paths, and bonuses for achieving targets.
  • Other info: Be part of an inclusive culture where you can truly be yourself.
  • Why this job: Kickstart your career in sales with full training and real opportunities for growth.
  • Qualifications: Confident phone skills and a positive attitude are all you need to succeed.

The predicted salary is between 22000 - 28000 £ per year.

Bring customers back. Build your career. Be part of a winning team. We're looking for confident, motivated people to join our growing Customer Account Team - a high-energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.

What you'll be doing:

  • Calling previous customers to understand their needs and rebuild relationships
  • Sharing new offers, solutions, and reasons to return
  • Listening carefully and finding the right outcome for each customer
  • Working towards achievable targets with full support from your team
  • Playing a key role in helping us grow and strengthen our customer base

Why you'll love it here:

  • A great team environment - supportive, fun, and driven to succeed together
  • Clear progression paths - develop into senior roles, account management, sales, team leadership and more
  • Full training provided - perfect for someone starting out or looking to build confidence on the phone
  • A large PLC with real opportunities - stability, structure, and long-term career growth
  • Recognition and rewards - bonuses, incentives, and celebrations for hitting team goals

Do you need the perfect experience? Just the right attitude! If you're:

  • Confident speaking on the phone
  • Positive, resilient, and eager to learn
  • Motivated by achievable targets and personal growth
  • Ready to build skills that will last a lifetime

As part of the Travis Perkins Group, one of the UK's leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry‑Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country.

If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you. We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

Ready to start your career with a company that invests in you? Apply today and take your first step into a role where you can grow, develop, and make a real impact.

Customer Sales Advisor employer: Travis Perkins Trading Company Limited

At CCF, we pride ourselves on being an excellent employer, offering a vibrant team environment where support and fun go hand in hand with achieving success. With clear progression paths and comprehensive training, we empower our employees to grow into senior roles while enjoying the stability and opportunities that come with being part of a large PLC. Join us in a culture that celebrates achievements and values authenticity, making it the perfect place for motivated individuals to thrive and make a meaningful impact.

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Contact Details:

Travis Perkins Trading Company Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Sales Advisor

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their winning culture.

Tip Number 2

Practice your phone skills! Since you'll be talking to customers a lot, try role-playing with friends or family. This will boost your confidence and help you nail those conversations when it counts.

Tip Number 3

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to make an impact.

We think you need these skills to ace Customer Sales Advisor

Customer Relationship Management
Communication Skills
Problem-Solving Skills
Sales Techniques
Target Achievement
Resilience
Motivation

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role. Remember, we’re looking for motivated people who can connect with customers.

Tailor Your Application:Make sure to tailor your application to the Customer Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like problem-solving and communication. This shows us you’ve done your homework and are genuinely interested in joining our team.

Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure to highlight your achievements and how they relate to the job. We appreciate clarity and focus!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our winning team!

How to prepare for a job interview at Travis Perkins Trading Company Limited

Know Your Stuff

Before the interview, make sure you understand the role of a Customer Sales Advisor. Familiarise yourself with the company’s products and services, especially those related to customer retention. This will help you answer questions confidently and show that you're genuinely interested in the position.

Practice Makes Perfect

Rehearse common interview questions, especially those about handling customer objections or building relationships. You could even role-play with a friend to simulate the interview experience. This will help you articulate your thoughts clearly and demonstrate your problem-solving skills.

Show Your Personality

This role is all about connecting with customers, so let your personality shine through! Be positive, enthusiastic, and approachable during the interview. Share personal anecdotes that highlight your resilience and motivation, as these traits are key for success in this position.

Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and career progression. This shows that you’re not just interested in the job, but also in how you can grow within the company. It’s a great way to leave a lasting impression!