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For Companies At a Glance
- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team and grow your career in retail with endless opportunities.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Access to training programmes and a fun, engaging workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
At Toolstation, we are interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter, but if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Responsibilities
- Deliver great service: ensuring your team provides a great customer experience and drives sales through service.
- Muck in: help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning and putting orders together.
- Inspire: encourage a positive mindset, build a culture of feedback, praise and recognition.
- Ask questions and build relationships: support the team’s development and future business growth; ensure customers leave with everything they need.
- Lead from the front: coach, motivate, engage your team and create a great place to work where engagement is key.
- Build a fun working environment: maintain product availability and high branch standards; make the branch someplace everyone loves to work.
- Hard work and passion: be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- Love of teamwork: be happy to muck in and develop future leaders.
- Customer focus: keep the customer at the heart of everything you do.
- Resilience: demonstrate relentless determination to achieve results and coach your team to deliver.
- Flexibility: be there when your team needs you, understand priorities and plan effectively.
You’ll find every opportunity to be yourself and bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You will be supported all the way with training and development, including access to our very own Toolstation Academy programmes.
Benefits
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards and discounts at over 1,000 other retailers
About Toolstation
We are one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
Store Manager in City of London employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your customer service skills! Since delivering great service is key, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show your leadership style! As a Store Manager, you'll be leading a team. Think about how you inspire and motivate others, and be prepared to discuss your approach to building a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Toolstation family and growing with us.
We think you need these skills to ace Store Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities mentioned in the job description. We love seeing how your past roles have prepared you to lead a team and deliver outstanding customer service.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share your unique qualities that make you a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Know the Company Inside Out
Before your interview, take some time to research Toolstation. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Be ready to discuss how you can create a positive working environment at Toolstation.
✨Demonstrate Customer Focus
Since delivering outstanding customer service is key, think of specific instances where you've gone above and beyond for customers. Be prepared to discuss how you would ensure that every customer leaves satisfied and how you would train your team to do the same.
✨Be Ready to Muck In
The job description mentions getting hands-on with tasks like checking deliveries and stocking shelves. Be prepared to talk about your willingness to roll up your sleeves and help out wherever needed. This shows that you're a team player and understand the importance of leading by example.
