At a Glance
- Tasks: Lead a team, serve customers, and ensure a fantastic shopping experience.
- Company: Join Toolstation, a fast-growing retailer with a vibrant culture.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Access to training programmes and potential for career growth within the Travis Perkins Group.
- Why this job: Make a real impact while building relationships and having fun at work.
- Qualifications: No retail experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 25000 - 30000 £ per year.
You’ll be the face of Toolstation, making a fantastic first impression, building long‑lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role – it’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager and also check deliveries, pick items from the warehouse and stock shelves. It can be hot in the summer and cold in the winter, but if you take real pride in what you and your team do, our customers will notice and love us even more.
Supporting: Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
Delivering great service: Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
Asking questions and building relationships: Making sure our customers leave the branch with everything they need for the job.
Building a fun working environment: Maintaining our great product availability and high branch standards, while making sure the branch is somewhere everyone loves coming to work.
Store hours: Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Hard work and passion: You don’t need retail experience – just be focused on delivering great service and we’ll teach you the rest.
A love of teamwork: Be happy to muck in and get your hands dirty.
A positive attitude: Make sure that our customers have a great experience while in our branch.
Reliability: Be there when we need you, be flexible and a fun person to be around.
Yourself: Bring your whole self to work and let your true personality shine through.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents so you can grow with our business and become one of our leaders of tomorrow. You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. We support you all the way with training and development, including access to our very own Toolstation Academy programmes.
Benefits:
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family‑friendly policies around maternity, paternity, adoption and surrogacy
Toolstation – the story so far. We’re one of Britain’s fastest‑growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
Retail Supervisor in Aberystwyth employer: Travis Perkins Trading Company Limited
At Toolstation, we pride ourselves on being more than just a retail employer; we foster a vibrant work culture where every team member is valued and encouraged to grow. With comprehensive training through our Toolstation Academy, generous benefits including 22 days of holiday plus bank holidays, and a commitment to employee development, we ensure that you can thrive in your career while enjoying a supportive and fun environment. Join us in making a difference for our customers and experience the satisfaction of being part of one of Britain’s fastest-growing retailers.
Contact Details:
Travis Perkins Trading Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Aberystwyth
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Travis Perkins Trading Company Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Travis Perkins Trading Company Limited!
We think you need these skills to ace Retail Supervisor in Aberystwyth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Travis Perkins Trading Company Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Travis Perkins Trading Company Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Travis Perkins Trading Company Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
