At a Glance
- Tasks: Lead and inspire the yard team while ensuring top-notch customer service.
- Company: Join Travis Perkins, the UK's largest builders merchant with a family-run vibe.
- Benefits: Enjoy generous leave, pension schemes, discounts, and life assurance.
- Why this job: Be part of a dynamic team that values relationships and offers growth opportunities.
- Qualifications: Experience in managing teams is essential; no prior builders merchant knowledge needed.
- Other info: Work Monday to Friday with alternate Saturdays; training provided.
The predicted salary is between 30000 - 42000 £ per year.
Are you seeking a role providing a first class service whilst ensuring the safe and efficient running of our yard? In this Yard Manager/Supervisor role you will be responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. Health & Safety will be your primary focus every day while always building long-lasting relationships and going above and beyond to provide a great service to our customers.
The Branch
You will be working alongside some great individuals at our branch in Fleet where we have a team of 10 staff. Your working hours will be Monday to Friday 0730-1700 and alternate Saturdays 0800-1200. You don’t need an in-depth knowledge of builders merchants to join the team, as there will be plenty of coaching and training to get you up to speed. However, experience managing/supervising/coaching a team is a requirement and a background in a yard or warehouse is extremely advantageous.
The Benefits
- Generous annual leave entitlement plus bank holidays
- Contributory pension scheme
- Option to buy extra holiday days
- Life Assurance and other optional rewards
- Discounts - across TP Group and many other retailers
- Employee assistance programme
The Role
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly. You will likely get to know our customers on a first name basis. You will be based outside, responsible for leading and inspiring our yard team who are on the front line dealing with our customers that come into our yard. A strong team player, you will be a key member of the team ensuring standards are adhered to at all times.
The Person
This is a key customer facing role; you just need the ability to provide great customer service, we can teach you the rest. Are you:
- Highly adaptable, resilient and tenacious with high levels of energy and drive?
- Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials?
- Someone who thrives in a dynamic and fast-paced environment?
- Friendly and outgoing, happy to communicate face to face to build strong lasting relationships?
- Previous experience managing a small team?
Interested? Please apply NOW!
We pride ourselves on being a great place to work, that's why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues. We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
Yard Manager employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Manager
✨Tip Number 1
Familiarise yourself with the basics of yard operations and health & safety regulations. Even if you don't have extensive experience in builders merchants, showing that you understand these key areas will demonstrate your commitment to the role.
✨Tip Number 2
Highlight your leadership skills during any informal conversations or networking opportunities. Share examples of how you've successfully managed or inspired a team in the past, as this is crucial for the Yard Manager position.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of specific instances where you've gone above and beyond for customers, as this aligns perfectly with the values of Travis Perkins and their focus on building strong relationships.
✨Tip Number 4
Be ready to showcase your adaptability and resilience. The role requires someone who thrives in a fast-paced environment, so share stories that illustrate your ability to handle challenges and maintain high energy levels.
We think you need these skills to ace Yard Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Yard Manager position. Highlight your relevant experience in managing teams and customer service.
Tailor Your CV: Make sure your CV reflects your experience in team management and any relevant background in yard or warehouse operations. Use specific examples that demonstrate your leadership skills and ability to provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Travis Perkins and your commitment to health and safety, as well as your ability to build strong relationships with customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Leadership Skills
As a Yard Manager, you'll be leading a team. Be prepared to discuss your previous experience in managing or supervising teams. Share specific examples of how you've inspired and motivated your team in the past.
✨Emphasise Customer Service
This role is all about building relationships with customers. Highlight your customer service skills and provide examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Health & Safety Awareness
Health and safety is a primary focus for this position. Be ready to talk about your understanding of health and safety regulations and any relevant experience you have in maintaining a safe working environment.
✨Be Adaptable and Energetic
The job requires someone who thrives in a fast-paced environment. Convey your adaptability and energy during the interview by sharing experiences where you've successfully managed change or handled challenging situations.