At a Glance
- Tasks: Lead a team, deliver outstanding customer service, and manage store operations.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, bonuses, and career development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Great opportunities for career growth within the Travis Perkins Group.
The predicted salary is between 30000 - 42000 £ per year.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
What you’ll do
- Delivering an outstanding customer proposition.
- Managing the Branch while serving customers, checking deliveries, picking items from the warehouse and stocking shelves.
- Delivering great service and ensuring your team provides a great customer experience, delivering sales through service.
- Mucking in and helping the team get the job done.
- Inspiring a positive mindset, building a culture of feedback, praise and recognition.
- Leading from the front, coaching, motivating and engaging your team.
- Maintaining great product availability and high branch standards.
What you’ll bring
- Knowledge of developing high performing and engaged retail teams.
- Hard work and passion for leading a team to deliver sales through superb customer service.
- A love of teamwork and willingness to get your hands dirty.
- Customer focus, ensuring the customer remains at the heart of everything you do.
- Resilience and determination to achieve results.
- Flexibility to understand priorities and plan effectively.
- Yourself, bringing your whole self to work.
What you’ll get
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus many more opportunities to take your career in retail wherever you want. You’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you’ll receive some of the best benefits in retail, including 22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training.
Store Manager in Woolwich employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Woolwich
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on Toolstation's website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an outstanding customer proposition, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show your leadership style! As a Store Manager, you’ll need to inspire and motivate your team. Think about how you’ve led teams in the past and be prepared to discuss your approach to coaching and developing others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Store Manager in Woolwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a Store Manager with us at Toolstation.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and team management. We love seeing how your past roles have prepared you to lead a team and deliver outstanding customer service, so don’t hold back!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun working environment at Toolstation.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company Inside Out
Before your interview, make sure you research Toolstation thoroughly. Understand their values, mission, and what sets them apart in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific examples of how you've motivated teams in the past, dealt with challenges, and created a positive work environment. This will demonstrate that you can inspire and engage your future team.
✨Emphasise Customer Focus
Toolstation places a strong emphasis on customer service. Be ready to talk about how you've previously ensured a great customer experience. Use examples that highlight your ability to put customers at the heart of everything you do, as this aligns perfectly with their expectations.
✨Prepare for Practical Scenarios
Expect to face situational questions during your interview. Think about scenarios where you had to 'muck in' and get hands-on with tasks, like checking deliveries or stocking shelves. Being able to illustrate your willingness to roll up your sleeves will resonate well with the interviewers.