At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join a dynamic retail company with a focus on teamwork and development.
- Benefits: Enjoy 22 days holiday, a bonus scheme, and discounts across all Travis Perkins companies.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
- Why this job: Be a key player in creating a fun workplace while developing future leaders.
- Qualifications: Proven experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Job Summary
We are looking for a Store Manager to oversee operations at our Witham store.
Work is 40 hours per week, with the store open from 7 AM to 8 PM.
You must be able to manage early starts and late finishes.
Key Responsibilities
- Deliver an outstanding customer experience and drive sales through exceptional service.
- Muck in to support the team: check and unpack deliveries, open and close the branch, stock shelves, clean and put orders together.
- Inspire and encourage a positive mindset, building a culture of feedback, praise and recognition.
- Ask questions and build relationships to support team development and future business growth.
- Lead from the front, coaching, motivating and engaging your team to create a great workplace where engagement is key.
- Build a fun working environment, maintain product availability and high branch standards.
- What You’ll Bring
- A proven track record of developing high‑performing and engaged retail teams.
- Hard work and passion to lead a team to deliver sales through superb customer service and results.
- A love of teamwork, willingness to muck in and a passion for developing future leaders.
- Customer focus – putting the customer at the heart of everything you do.
- Resilience – relentless determination to achieve results despite challenges, coaching your team to deliver.
- Flexibility – available when your team needs you, understanding priorities and planning effectively.
- Authenticity – bring your whole self to work and let your true personality shine through.
Benefits
- 22 days holiday + bank holidays.
- Company pension scheme and life assurance.
- Bonus scheme.
- Cycle to work scheme.
- Save and buy as you earn.
- 20 % discount across all Travis Perkins companies.
- Financial education and support.
- Recognition awards and discounts at over 1,000 retailers.
- Training and development through Toolstation Academy programmes.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Witham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Travis Perkins plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Travis Perkins plc!
We think you need these skills to ace Store Manager in Witham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Travis Perkins plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Travis Perkins plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Travis Perkins plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Travis Perkins plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
