At a Glance
- Tasks: Reconnect with past clients through phone calls and manage accounts effectively.
- Company: Join a fast-growing team at CCF, part of the Travis Perkins Group.
- Benefits: Competitive salary, bonuses, and great corporate benefits await you.
- Other info: Opportunities for career progression into key sales roles within the company.
- Why this job: Make an impact in a supportive office environment while developing your sales skills.
- Qualifications: Phone sales experience and strong admin skills are essential.
The predicted salary is between 38000 - 41000 £ per year.
Location: West Bromwich (Office-based)
Salary/Benefits: Competitive base + bonuses & great corporate benefits
The Role
We are looking for confident, motivated people to join our Customer Account Team in West Bromwich. This is a high-energy office role focused entirely on phone-based sales and account management. Your main mission? Reconnecting with past business customers, finding out why they left, and winning their business back.
Please note: This is a professional B2B telesales and office environment. We are looking for people comfortable with high-volume phone work and daily office administration, rather than retail or face-to-face customer service experience.
What you’ll actually be doing day-to-day:
- Picking up the phone: Making outbound calls to previous business clients to rebuild relationships.
- Account Management: Finding the right solutions, introducing new offers, and giving lapsed clients a genuine reason to come back to us.
- Admin & CRM: Keeping our customer records accurate, managing accounts, and handling the paperwork that comes with managing accounts.
- Hitting targets: Working towards realistic sales and retention goals with plenty of support from your team.
What we need from you:
- Phone sales experience: You must be comfortable making outbound sales/retention calls and handling objections.
- Solid admin skills: You can navigate systems, manage client data, and keep on top of office paperwork.
- Resilience: You don’t take 'no' personally and you stay motivated throughout the day.
- Great communication: You can build quick rapport with trade and construction contractors over the phone.
Where could this take you?
We want you to learn our business from the ground up. Once you know our customers, the goal is to help you progress. Past team members have moved into National Sales, Regional Account Management, or key sales roles within our local branches.
About CCF & Travis Perkins Group:
CCF is one of the fastest-growing businesses in our sector and a proud part of the Travis Perkins Group. We distribute specialist interior construction materials (like dry-lining, insulation, and suspended ceilings) to major contractors across the UK. We’re a massive PLC, which means you get the stability, structure, and career growth of a major company, but with a supportive, close-knit team feel in the office. We're also committed to building an inclusive workplace where you can just be yourself.
Want to join the team? If you've got the phone confidence and the admin skills to back it up, we want to hear from you. Apply today for a quick start.
Sales Account Coordinator in West Bromwich employer: Travis Perkins plc
At CCF, part of the Travis Perkins Group, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work environment. As a Warehouse Supervisor/Team Leader, you'll benefit from extensive career growth opportunities, competitive salaries with bonus potential, and a strong commitment to employee wellbeing. Our culture encourages collaboration and authenticity, ensuring that every team member feels valued and empowered to contribute their best.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Coordinator in West Bromwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Account Coordinator at Travis Perkins plc, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Travis Perkins plc. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Account Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Account Coordinator in West Bromwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Travis Perkins plc:When writing your cover letter, make sure to tailor your message specifically for Travis Perkins plc. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Travis Perkins plc that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Travis Perkins plc that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Travis Perkins plc’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
