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- Tasks: Reconnect with previous customers and understand their needs to boost retention.
- Company: Travis Perkins plc, a supportive team-focused company in Walsall.
- Benefits: Clear progression paths, thorough training, and a positive work environment.
- Other info: Join a dynamic team and develop your professional skills.
- Why this job: Kickstart your career in sales with growth opportunities and valuable experience.
- Qualifications: Confident phone communication skills and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Travis Perkins plc in Walsall is hiring an Account Executive to join their Customer Account Team. The role involves reconnecting with previous customers, understanding their needs, and helping them return.
Ideal candidates should be confident with phone communication, possess a positive attitude, and be eager to grow.
The company offers a supportive team environment, clear progression paths, and thorough training for personal and professional development.
Customer Retention Specialist — Path to Senior Sales Roles in Walsall employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Retention Specialist — Path to Senior Sales Roles in Walsall
✨Tip Number 1
Get to know the company! Research Travis Perkins plc and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your phone skills! Since the role involves a lot of communication, grab a friend and do some mock calls. This will help you feel more confident when reaching out to previous customers.
✨Tip Number 3
Show your eagerness to grow! During interviews, share examples of how you've developed in past roles. This will demonstrate that you're not just looking for a job, but a career path.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Retention Specialist — Path to Senior Sales Roles in Walsall
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application for the Customer Retention Specialist role. Highlight your relevant experience and skills that align with what we’re looking for, especially your phone communication skills and positive attitude.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to helping customers return.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive team environment.
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer
Before the interview, research Travis Perkins plc and their customer base. Understand their products and services, and think about how you can help reconnect with previous customers. This knowledge will show your genuine interest in the role and the company.
✨Practice Your Phone Skills
Since the role involves phone communication, practice speaking clearly and confidently. You could even role-play with a friend or family member to simulate a call with a customer. This will help you feel more comfortable during the actual interview.
✨Show Your Positive Attitude
During the interview, let your enthusiasm shine through! Share examples of how you've maintained a positive attitude in challenging situations. Employers love candidates who can bring energy and optimism to the team.
✨Ask About Growth Opportunities
Since the job offers clear progression paths, don’t hesitate to ask about them during the interview. This shows that you’re eager to grow and develop within the company, which aligns perfectly with what they’re looking for in a candidate.