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- Tasks: Help customers find and hire the right tools for their projects.
- Company: Join Travis Perkins, a top UK employer with a friendly team culture.
- Benefits: Full-time role with career growth and a supportive work environment.
- Why this job: Make a real impact by providing outstanding customer service in tool hire.
- Qualifications: Great people skills and a passion for tools or mechanical knowledge.
- Other info: Inclusive workplace where you can be your authentic self.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Tool Hire Customer Expert role at Travis Perkins plc. Make customer service - and our £5 billion business - second to none.
Play your part in a friendly and hardworking team. Add to your branch’s reputation for outstanding customer service. Build a great career within a top UK employer.
At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base.
Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment’s required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.
To succeed, you’ll need:
- To be a natural people person - great with customers and colleagues alike
- The ability to learn new systems and skills quickly
- A friendly, helpful personality
- Some mechanical knowledge or an interest in tools and equipment
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic self. You be you, it makes us, us.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Wholesale Building Materials
Tool Hire Customer Expert in Trowbridge employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Customer Expert in Trowbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travis Perkins. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Tool Hire Customer Expert, you'll be interacting with customers all day. Role-play common customer scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your mechanical knowledge! Brush up on your understanding of tools and equipment. If you can chat about different types of drills or earth-movers, it’ll impress the hiring team and show you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Tool Hire Customer Expert in Trowbridge
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We love a friendly, helpful personality, so share examples of how you've gone above and beyond for customers in the past.
Demonstrate Your Interest in Tools: Since this role involves tools and equipment, let us know about any mechanical knowledge or interest you have. Whether it's a DIY project or a hobby, we want to see your passion shine through!
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. We want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Tools
Brush up on your knowledge of various tools and equipment. Familiarise yourself with the types of tools available for hire, their uses, and safety precautions. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Show Off Your People Skills
As a Tool Hire Customer Expert, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will highlight your friendly and helpful personality.
✨Demonstrate Quick Learning
Since the role requires learning new systems and skills quickly, be ready to discuss how you’ve adapted to new technologies or processes in previous jobs. Share specific instances where you picked up new skills rapidly, showcasing your ability to thrive in a fast-paced environment.
✨Embrace Inclusivity
Travis Perkins values inclusivity, so be prepared to discuss how you can contribute to a welcoming workplace. Reflect on your experiences working in diverse teams and how you support others in being their authentic selves. This will resonate well with the company’s culture.
