At a Glance
- Tasks: Reconnect with past customers and build lasting relationships through engaging conversations.
- Company: Join a dynamic team at one of the UK's leading companies in construction materials.
- Benefits: Enjoy bonuses, incentives, and clear paths for career progression.
- Other info: Opportunities for growth into senior sales roles and a fun, driven team culture.
- Why this job: Make a real impact while developing valuable skills in a supportive environment.
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
The predicted salary is between 25000 - 30000 € per year.
Bring customers back. Build your career. Be part of a winning team. We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.
What you’ll be doing:
- Calling previous customers to understand their needs and rebuild relationships
- Sharing new offers, solutions, and reasons to return
- Listening carefully and finding the right outcome for each customer
- Working towards achievable targets with full support from your team
- Playing a key role in helping us grow and strengthen our customer base
Why you’ll love it here:
- A great team environment — supportive, fun, and driven to succeed together
- Clear progression paths — develop into senior roles, account management, sales, team leadership and more
- Full training provided — perfect for someone starting out or looking to build confidence on the phone
- A large PLC with real opportunities — stability, structure, and long‑term career growth
- Recognition and rewards — bonuses, incentives, and celebrations for hitting team goals
What we’re looking for:
You don’t need the perfect experience — just the right attitude! If you’re:
- Confident speaking on the phone
- Positive, resilient, and eager to learn
- Motivated by achievable targets and personal growth
- Ready to build skills that will last a lifetime
…then we want to hear from you.
What does the future look like?
Well we’re keen for you to get to know our customers and the plan is for you to develop and grow and eventually move into either a National Sales Role, a Regional Sales Role or if you love branch life, a Branch Sales Role.
About us:
As part of the Travis Perkins Group, one of the UK's leading companies, CCF are one of the fastest growing businesses in our sector. We are one of the biggest distributors of specialist interior construction materials in the UK, and we supply Dry‑Lining, Insulation, Suspended Ceilings and Glazed Partitioning materials to some of the largest Specialist Contractors in the country. If you would like to be a part of our ambitious and driven business which will equip you to be the best Sales Coordinator that you can be, then we would like to hear from you.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
Locations: Birmingham, Dudley, West Bromwich, Halesowen, Wednesbury, Walsall, Wolverhampton, Oldbury, Smethwick, Aston, Great Barr.
Telesales Executive employer: Travis Perkins plc
At CCF, part of the Travis Perkins Group, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. Our Telesales Executives benefit from comprehensive training, clear career progression opportunities, and a culture that celebrates teamwork and individual achievements. With locations across the West Midlands, we offer stability and the chance to grow within one of the UK's leading companies in the construction materials sector.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their winning culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will boost your confidence and help you articulate how your skills align with the role of Telesales Executive.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your confidence and enthusiasm for the role. Remember, we’re looking for motivated people who can connect with customers.
Tailor Your Application:Make sure to tailor your application to the Telesales Executive role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to listen and solve problems. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important in sales.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company there!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with the types of customers they serve and the solutions they offer. This will help you speak confidently about how you can contribute to winning back customers.
✨Practice Makes Perfect
Rehearse common interview questions related to telesales, such as how you would handle objections or what strategies you’d use to reconnect with past customers. Practising with a friend or in front of a mirror can help you refine your answers and boost your confidence.
✨Show Your Personality
Since this role involves a lot of phone interaction, let your personality shine through during the interview. Be enthusiastic and positive, and don’t be afraid to show your eagerness to learn and grow within the team. A friendly attitude can go a long way!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or what success looks like in the role. This shows that you’re genuinely interested in the position and eager to contribute to the team’s success.
