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- Tasks: Lead a team, deliver great customer service, and manage store operations.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Other info: Dynamic work environment with plenty of growth opportunities.
- Why this job: Be the face of Toolstation and make a real impact in retail.
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 24000 - 30000 £ per year.
30 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day Supporting: standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
Mucking in: checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
Delivering great service: providing a great customer experience with a smile on your face, and coaching the team to do the same.
Asking questions and building relationships: making sure customers leave the branch with everything they need for the job.
Building a fun working environment: maintaining product availability and high branch standards, while making sure the branch is somewhere everyone loves coming to work.
What You'll Bring:
- Hard work and passion. You don’t need retail experience; just be focused on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Ensure our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You'll Get: You’ll find every opportunity to be yourself and to bring your personality and potential to work plus many more opportunities to take your career in retail wherever you want—up the ladder, across the business or into another role in the Travis Perkins Group. You’ll be supported with training and development, including access to Toolstation Academy programmes. Plus you’ll receive some of the best benefits in retail.
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family-friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Surrey employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of Toolstation, think about how you can create a fantastic first impression. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Be ready to share your teamwork experiences! Toolstation loves a positive attitude and a willingness to muck in. Think of examples where you've worked well in a team and how you contributed to achieving a goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Toolstation family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Supervisor in Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can bring that positive attitude to our team. Don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Retail Supervisor role. Highlight any relevant experiences or skills that align with what we’re looking for, like teamwork and customer service. This will help us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. This helps us quickly understand your strengths and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Supervisor does at Toolstation. Familiarise yourself with the daily tasks like checking deliveries and coaching the team. This will help you demonstrate your enthusiasm and readiness to take on the responsibilities.
✨Show Off Your People Skills
As a Retail Supervisor, building relationships is key. Prepare examples of how you've successfully interacted with customers or motivated a team in the past. This will show that you can create a positive environment and deliver great service, which is what Toolstation values.
✨Be Ready for Flexibility
Since the stores operate from 7 AM to 8 PM, be prepared to discuss your availability and willingness to work early starts or late finishes. Highlight your reliability and flexibility, as these traits are crucial for the role.
✨Bring Your Personality
Toolstation wants you to be yourself! Think about how you can let your true personality shine through during the interview. Whether it’s sharing a fun story or showing your passion for teamwork, being authentic will help you stand out.