At a Glance
- Tasks: Build strong customer relationships and deliver top-notch service every day.
- Company: Join Travis Perkins, the UK's leading building materials distributor.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal development await you.
- Why this job: Make a real impact while learning and growing in a dynamic team.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork spirit!
The predicted salary is between 22000 - 26000 £ per year.
Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)
We are Travis Perkins. Leading our industry for over two centuries, we've built our foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.
What’s it like to be a Sales Assistant? Every day is different at Travis Perkins, but here’s what you can expect:
- Strong customer relationships are key to our success, both in person and by phone.
- You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
- We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
- Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers.
- Understanding and promoting additional products will see you succeed.
- You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.
Do you have what it takes?
- Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
- Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
- Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
- You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
- Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?
What’s in it for you?
- Make your job a journey - with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
- Competitive salary - with bonus earning potential too! We achieve together, so we earn together too.
- Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
- Group-wide discounts - 20% off at Toolstation, with wider savings across the group.
- Sociable hours - Protect your “me time” with sociable daytime hours (no evenings!).
- ShareSave - own our collective success by investing with our group shares.
- Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!
What about our culture? Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
Customer Sales Assistant in Surrey employer: Travis Perkins plc
At Travis Perkins, we pride ourselves on being an exceptional employer, offering a supportive work environment where every Sales Assistant can thrive. With competitive salaries, generous benefits including a robust pension scheme and group-wide discounts, we prioritise employee growth through development schemes and a culture of inclusivity. Join us in a role that not only values your contributions but also allows you to build strong customer relationships while enjoying sociable working hours.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Assistant in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travis Perkins. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about building strong relationships, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your ability to deliver top-notch service.
✨Tip Number 3
Show off your teamwork spirit! Travis Perkins values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlight any instances where you’ve stepped outside your usual responsibilities to support your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Travis Perkins family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Sales Assistant in Surrey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Travis Perkins.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, especially in customer service and teamwork. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about examples where you've gone above and beyond for a customer. This role is all about building strong relationships, so be ready to share how you can deliver that best-in-class sales experience.
✨Familiarise Yourself with the Products
While you don’t need to be an expert in building materials, having a basic understanding of the products Travis Perkins offers will show your enthusiasm for the role. Do a bit of research on common tools and materials, and be prepared to discuss how you would promote additional products to customers.
✨Demonstrate Team Spirit
Travis Perkins values teamwork, so think of examples where you've worked well with others. Be ready to explain how you can support your colleagues and contribute to a positive work environment. Show them that you're not just a lone wolf but a team player who thrives in collaborative settings.
✨Safety First Mindset
Since safety is a priority, come prepared to discuss how you’ve maintained high safety standards in previous roles. Share any relevant experiences where you’ve had to follow health and safety guidelines, especially when handling heavy or bulky stock. This will demonstrate your commitment to keeping everyone safe and happy.
