At a Glance
- Tasks: Lead multiple stores, ensuring outstanding customer service and team motivation.
- Company: Join a dynamic retail company with a focus on teamwork and development.
- Benefits: Enjoy 22 days holiday, discounts, and opportunities for career growth.
- Other info: Flexible working hours and a supportive environment for personal growth.
- Why this job: Make a real impact by inspiring teams and enhancing customer experiences.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Store Manager Designate in South London covering stores from Putney to Battersea. 40 hours per week. Our stores open 7 AM – 8 PM, so you must be able to manage early starts and late finishes.
Responsibilities
- Deliver outstanding customer proposition across multiple stores in the region.
- Manage branch operations: opening and closing, checking and unpacking deliveries, stocking shelves, maintaining cleanliness.
- Provide great service and sales through exceptional customer experience.
- Muck in with the team to help get the job done and maintain product availability.
- Inspire, encourage a positive mindset, build a culture of feedback, praise and recognition.
- Ask questions, build relationships, support team development and succession planning.
- Lead from front, coach, motivate and engage team to create a great working environment.
- Maintain high branch standards and ensure every customer leaves with everything they need.
Qualifications
- Track record in developing high‑performing, engaged retail teams.
- Hard work, passion and dedication to delivering sales through superb customer service.
- Love of teamwork, willingness to muck in and develop future leaders.
- Customer focus – keep customers at the heart of everything.
- Resilience – relentless determination to achieve results and coach team.
- Flexibility – ability to travel within the region, driving licence and use of a car (except in London); may travel extensively and work away from home on occasions.
- Bring whole self to work and let true personality shine through.
Benefits & Development
- We offer equal opportunity for all employees and do not discriminate on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
- Opportunities for growth: Level 5 apprenticeship, management development courses, internal transfers within the Travis Perkins Group.
- Benefits include 22 days’ holidays + bank holidays, company pension scheme, life assurance, bonus scheme, cycle‑to‑work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Apply
Interested? Visit www.toolstationjobs.com or apply online.
Store Manager Designate employer: Travis Perkins plc
As a Store Manager Designate at Travis Perkins in South London, you will thrive in a dynamic work environment that champions teamwork and personal growth. With a commitment to exceptional customer service, you will lead a high-performing team while enjoying benefits such as a competitive salary, generous holiday allowance, and opportunities for professional development through management courses and apprenticeships. Our inclusive culture fosters recognition and support, making it an ideal place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound genuine, so use your own words and experiences. Think about how your past roles have prepared you to lead a team and deliver exceptional customer service.
✨Tip Number 3
Show off your leadership skills during the interview. Share examples of how you've motivated teams or improved customer experiences in previous jobs. This is your chance to shine and demonstrate that you can inspire others!
✨Tip Number 4
Don’t forget to ask questions! This shows your interest in the role and helps you understand if the company is the right fit for you. Ask about team dynamics, growth opportunities, and how they support employee development.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and customer service shine through. We want to see that you genuinely care about creating great experiences for customers and leading a team.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in managing teams and delivering results. We love seeing specific examples of how you've inspired and developed others in previous roles.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share what makes you unique and how you can contribute to our team culture.
Follow Up:After submitting your application through our website, consider following up with a friendly email. It shows initiative and reinforces your interest in the role. We appreciate candidates who take that extra step!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Manager Designate. Familiarise yourself with the key tasks like managing branch operations and delivering outstanding customer service. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in developing high-performing teams. Think of specific examples where you've inspired and motivated your team, and how you've built a positive culture. This is crucial as the company values leadership and teamwork.
✨Demonstrate Customer Focus
Since customer service is at the heart of this role, come ready with examples of how you've put customers first in previous positions. Highlight any strategies you've used to enhance customer experience and ensure satisfaction.
✨Be Ready for Flexibility Questions
Given the nature of the job, be prepared to discuss your flexibility regarding travel and working hours. Share any experiences that showcase your adaptability and willingness to go the extra mile to meet business needs.
