At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours available; perfect for students looking to earn while they learn.
- Why this job: Fast-paced role with growth potential and a focus on customer happiness.
- Qualifications: No experience needed, just a positive attitude and commitment to service.
2 days ago Be among the first 25 applicants
20 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You\'ll Do
Store Assistant in Stratford upon Avon
20 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\'re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you\'re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\'ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you\'re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you\'re chatting with customers or staying efficient during busy times, you\'ll always offer a great experience.
Ask the right questions: Show genuine interest in customers\' projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You\'ll Bring
A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.
What You\'ll Get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Wholesale Building Materials
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#J-18808-LjbffrStore Assistant in Stratford-upon-Avon employer: Travis Perkins plc
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. Located in Stratford upon Avon, our store offers a vibrant work culture where you can start as a Store Assistant and potentially climb the ladder to management roles within the wider Travis Perkins Group. With comprehensive training, generous benefits including 22 days holiday, and a supportive environment, we ensure that your career is in your hands while you contribute to making customers happy.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Stratford-upon-Avon
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies they offer will help you engage with customers effectively and show your genuine interest in the role.
✨Tip Number 2
Demonstrate your flexibility and reliability during the interview. Since the store operates from early morning to late evening, being able to discuss your availability for various shifts can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples where you've provided excellent service or resolved issues, as this is a key aspect of the Store Assistant role at Toolstation.
✨Tip Number 4
Express your enthusiasm for growth within the company. Toolstation values career progression, so mentioning your desire to learn and advance can resonate well with the hiring team.
We think you need these skills to ace Store Assistant in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any customer service experience, even if it's not in retail. Emphasise your ability to work in a fast-paced environment and your commitment to providing excellent service.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention your local connection to Stratford upon Avon and your flexibility with working hours, as these are key points for the employer.
Showcase Your Personality:Since the role requires a warm and friendly personality, let that shine through in your application. Use a conversational tone and share a brief personal story that reflects your customer service skills.
Highlight Your Reliability:Mention specific examples of how you've demonstrated reliability and commitment in previous roles or experiences. This could include punctuality, teamwork, or going above and beyond for customers.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle physical tasks, such as stocking shelves or managing deliveries. Show that you're willing to roll up your sleeves and get stuck in.
✨Research the Company
Familiarise yourself with Toolstation's values and services. Understanding their focus on customer satisfaction and employee growth will help you align your answers with what they're looking for.
