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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a supportive team with growth potential and a focus on customer happiness.
- Qualifications: No experience needed, just bring your enthusiasm and a friendly attitude.
- Other info: Flexible hours available; perfect for students looking to gain experience.
16 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You’ll Do
- Be the friendly face of Toolstation, helping customers find what they need.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Support warehouse tasks and stocking shelves, working in hot summer and chilly winter conditions.
- Provide outstanding service, staying efficient during busy times and offering great customer experiences.
- Ask the right questions to understand customers’ projects and help them find everything they need.
- Be proactive and sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You’ll Bring
- A warm, friendly personality to maintain high store standards and create a welcoming workplace.
- Reliability: being there when needed, demonstrating flexibility, commitment, and support for customers and the team.
- Your best self: energy, enthusiasm and allowing your personality to shine.
What You’ll Get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Be prepared to discuss your availability during the interview. Since the store operates from 7 AM to 8 PM, showing flexibility in your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous customer service experience, even if it's not in retail. Emphasising your ability to provide excellent service and handle customer queries will set you apart from other applicants.
✨Tip Number 4
Show your willingness to learn and grow within the company. Mentioning your interest in training and development opportunities can demonstrate your commitment to a long-term career with Toolstation.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Store Assistant role. Emphasise customer service experience, teamwork, and any hands-on roles you've had in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Toolstation specifically and how your personality fits their friendly and proactive culture.
Showcase Your Availability: Clearly state your availability in your application. Since the store operates from 7 AM to 8 PM, mention your flexibility with early starts and late finishes to demonstrate your commitment.
Highlight Your Soft Skills: In your application, focus on soft skills like communication, reliability, and a positive attitude. These are crucial for providing excellent customer service and fitting into the team at Toolstation.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not in a retail setting. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get stuck in, as this is a hands-on role.
✨Research Toolstation
Familiarise yourself with Toolstation's products and services. Understanding their offerings will help you answer questions confidently and demonstrate your genuine interest in the company.