Store Assistant

Store Assistant

Royal Leamington Spa Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers, manage deliveries, and keep the store organised.
  • Company: Toolstation is a leading UK retailer of tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
  • Why this job: Join a supportive team where you can grow and make customers happy.
  • Qualifications: No experience needed, just a positive attitude and commitment to service.
  • Other info: Flexible hours with opportunities for advancement within the company.

What You\’ll Do

Store Assistant in Leamington Spa

20 hours per week

We are looking for candidates who live locally and can easily commute to our store.

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.

If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!

This is more than just a store job.

You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.

No retail experience? No problem! All we ask is that you\’re committed to delivering excellent service, and we’ll teach you everything else.

Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.

Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.

Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.

Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.

What You\’ll Bring

A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.

Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.

Your best self: Bring your energy, enthusiasm, and let your personality shine.

What You\’ll Get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits? We’ve got you covered!

22 days holiday + Bank Holidays

Company pension scheme and life assurance

Bonus scheme and cycle to work program

Save and buy as you earn options

20% discount across all Travis Perkins companies

Health and wellbeing support at your fingertips with Aviva Digicare +

Financial education, support, and recognition awards

Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability #J-18808-Ljbffr

Store Assistant employer: Travis Perkins plc

At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Store Assistant in Leamington Spa, you'll enjoy a supportive work culture with opportunities for career advancement, including pathways to management roles. With competitive benefits such as 22 days holiday, a company pension scheme, and access to training programmes, we ensure our team members are well-equipped and motivated to provide exceptional customer service while enjoying a rewarding work environment.
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Contact Detail:

Travis Perkins plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Assistant

✨Tip Number 1

Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies we offer will help you engage with customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether in person or over the phone. Highlighting your ability to connect with customers and provide excellent service can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your flexibility and reliability. Since the role requires early starts and late finishes, demonstrating your willingness to adapt to the store's needs will make a positive impression.

✨Tip Number 4

Express your eagerness to learn and grow within the company. Mentioning your interest in potential career progression and training opportunities shows that you're committed to contributing to Toolstation's success.

We think you need these skills to ace Store Assistant

Customer Service Skills
Communication Skills
Teamwork
Reliability
Flexibility
Attention to Detail
Problem-Solving Skills
Proactivity
Time Management
Physical Stamina
Positive Attitude
Sales Skills
Adaptability
Basic IT Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Store Assistant role. Emphasise any customer service experience, even if it's not in retail, and showcase your ability to work in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at Toolstation specifically and how your personality and work ethic make you a great fit for their team.

Showcase Your Soft Skills: In your application, highlight your warm and friendly personality, reliability, and commitment to excellent service. These traits are crucial for a Store Assistant and should be evident in your written communication.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in retail.

How to prepare for a job interview at Travis Perkins plc

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlight your ability to engage with customers and help them find what they need.

✨Be Ready for Practical Questions

Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get stuck in, as this is a hands-on role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in growing with Toolstation and being part of their team.

Store Assistant
Travis Perkins plc
Location: Royal Leamington Spa
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