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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Be part of a friendly team focused on customer happiness and personal growth.
- Qualifications: No experience needed, just bring your enthusiasm and reliability!
- Other info: This is a fixed-term role for maternity cover with flexible hours.
The predicted salary is between 20000 - 28000 £ per year.
What You\’ll Do
Store Assistant in East Sheen
20 hours per week
We are looking for candidates who live locally and can easily commute to our store.
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job.
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you\’re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You\’ll Bring
A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
Your best self: Bring your energy, enthusiasm, and let your personality shine.
What You\’ll Get
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits? We’ve got you covered!
22 days holiday + Bank Holidays
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Show your flexibility and reliability during the interview. Since the role requires early starts and late finishes, emphasising your ability to adapt to different shifts will make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your customer service approach. Think of examples where you've provided excellent service or resolved issues, as this will highlight your commitment to maintaining high store standards.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Mentioning your interest in training opportunities and career progression can show that you're not just looking for a job, but a long-term career with Toolstation.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Store Assistant role. Emphasise customer service experience, reliability, and any previous retail work, even if it's informal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work flexible hours and your commitment to providing excellent customer service.
Showcase Your Personality: Since the role requires a warm and friendly personality, let your character shine through in your application. Use a conversational tone and express your eagerness to contribute positively to the team.
Highlight Your Availability: Clearly state your availability in your application. Since the store operates from 7 AM to 8 PM, mention your flexibility to work early starts and late finishes, which is crucial for this position.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Enthusiasm
Make sure to express your excitement about the Store Assistant role. Talk about why you want to work at Toolstation and how you can contribute to their mission of providing excellent customer service.
✨Demonstrate Flexibility
Since the store operates from 7 AM to 8 PM, be prepared to discuss your availability for early starts and late finishes. Highlight any previous experiences where you've had to adapt your schedule to meet work demands.
✨Emphasise Teamwork
The role involves working closely with others, so share examples of how you've successfully collaborated in a team environment. Mention your reliability and commitment to supporting both customers and colleagues.
✨Prepare for Customer Interaction
Think of scenarios where you provided great customer service or helped someone solve a problem. Be ready to discuss how you would engage with customers and ask the right questions to understand their needs.