Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain store standards.
- Company: Join the dynamic team at Toolstation, part of Travis Perkins plc.
- Benefits: Enjoy 22 days holiday, discounts, and a pension scheme.
- Why this job: Kickstart your career with training and growth opportunities.
- Qualifications: Friendly attitude and commitment to customer service; no experience needed.
- Other info: Flexible hours and a supportive work environment await you.
Overview
20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You\’ll Do
- Store Assistant in Tunbridge Wells — 20 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
- Be the friendly face of Toolstation, helping customers find what they need, and be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Prepare orders, handle deliveries, unpack stock, and keep the store clean. Be prepared to roll up your sleeves, and expect a range of temperatures through the year.
- No retail experience? No problem. We’ll teach you everything you need to know as you deliver excellent service.
- Get stuck in: be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: chat with customers and stay efficient during busy times to offer a great experience.
- Ask the right questions: show genuine interest in customers\’ projects so you can help them find everything they need.
- Be proactive: you’ll be expected to promote Toolstation Club and Trade Accounts and sign customers up for deals and competitive prices.
What You\’ll Bring
- A warm, friendly personality: help maintain our high store standards and create a welcoming workplace.
- Reliability: be there when we need you. Flexibility, commitment, and support for customers and team are key.
- Your best self: bring energy, enthusiasm, and let your personality shine.
What You\’ll Get
- Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
- Benefits: 22 days holiday + Bank Holidays; Company pension scheme and life assurance; Bonus scheme and cycle to work program; Save and buy as you earn options; 20% discount across all Travis Perkins companies; Health and wellbeing support with Aviva Digicare; Financial education, support, and recognition awards; Discounts at over 1,000 retailers.
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and group diversity mean there are always opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
#J-18808-Ljbffr
Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation and Travis Perkins. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your friendly personality and commitment to customer service can shine through. We want to see your warm side!
✨Tip Number 3
Dress the part! Even though retail can be casual, showing up looking smart and presentable can make a great first impression. It shows that you care about the opportunity and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Store Assistant position!
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and warm personality shine through. This role is all about customer service, so a touch of your unique charm can make a big difference.
Highlight Your Reliability: Punctuality and flexibility are key for us at Toolstation. Make sure to mention any experiences that showcase your reliability. Even if you don’t have retail experience, we value commitment and a strong work ethic!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Whether it’s handling inventory or assisting customers, showing how you fit the bill will help your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Toolstation team!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Store Assistant at Toolstation. Familiarise yourself with tasks like handling customers, maintaining store standards, and supporting warehouse tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role requires a friendly and warm personality, think of examples from your past experiences where you've provided excellent customer service. Even if you don't have retail experience, any situation where you've helped someone or worked in a team can demonstrate your ability to connect with customers.
✨Be Ready for Practical Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult customer or managing stock deliveries. Prepare by thinking through scenarios and how you would respond. This shows that you're proactive and ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career growth within Toolstation, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.