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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: A warm personality and a commitment to excellent customer service.
- Other info: Flexible hours with opportunities for growth within the Travis Perkins Group.
Store Assistant – Newcastle Denton
20 hours per week, working flexible hours from 7 AM to 8 PM. Candidates must live locally and be able to commute easily. This fast‑paced role includes delivering, stocking, and providing outstanding customer service in a physically demanding environment.
What You’ll Do
• Friendly face of Toolstation – help customers find tools and supplies.
• Handle deliveries, unpack stock, keep the store clean, and prepare orders.
• Live the brand by selling Toolstation Club and Trade Accounts.
• Ask the right questions to understand customers’ projects and offer solutions.
• Provide outstanding service while staying efficient during busy times.
What You’ll Bring
A warm, friendly personality; reliability and punctuality; a positive attitude and willingness to learn.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support via Aviva Digicare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
At Toolstation, your career is in your hands. You’ll receive training and development, including access to the Toolstation Academy and Apprenticeship programmes.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Toolstation's website and social media. Familiarise yourself with their values and services so you can chat confidently about how you fit in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts and show off that warm, friendly personality they’re looking for.
✨Tip Number 3
Be ready to showcase your enthusiasm! During the interview, let your energy shine through. Talk about why you want to work at Toolstation and how you can contribute to their fantastic customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can bring energy and enthusiasm to the role!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to providing excellent customer service. We’re looking for team players who are flexible and ready to support both customers and colleagues.
Be Proactive in Your Approach: In your application, mention any experiences where you’ve taken initiative or gone the extra mile. We love candidates who are proactive and can help us promote Toolstation Club and Trade Accounts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. This will not only help you answer questions confidently but also show your genuine interest in the role. Being able to discuss specific tools or customer service scenarios can really impress the interviewer.
✨Show Off Your People Skills
As a Store Assistant, you'll be interacting with customers all day long. During the interview, highlight any experiences where you've provided excellent customer service or worked as part of a team. Use examples that showcase your warm personality and ability to connect with others.
✨Demonstrate Your Flexibility
Since the store operates from early morning to late evening, it's important to convey your availability and willingness to work varied shifts. Be honest about your schedule and express your commitment to being reliable and flexible, which is key for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store culture, training opportunities, or what a typical day looks like. This shows you're engaged and serious about the position, plus it gives you valuable insights into whether Toolstation is the right fit for you.
