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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join one of the UK's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: A warm personality and a commitment to excellent customer service.
- Other info: Flexible hours with opportunities for growth within the Travis Perkins Group.
Overview
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You\’ll Do
- Be the friendly face of Toolstation, helping customers find what they need, and you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
- Be prepared to roll up your sleeves. It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
- No retail experience? No problem. You’ll be committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
- Ask the right questions: show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
- Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You\’ll Bring
- A warm, friendly personality: you’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: bring your energy, enthusiasm, and let your personality shine.
What You\’ll Get
- Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
- Benefits: 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Toolstation's website and social media. Familiarise yourself with their values and services so you can chat confidently about how you fit in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts and show off that warm, friendly personality they’re looking for.
✨Tip Number 3
Be ready to showcase your enthusiasm! During the interview, let your energy shine through. Talk about why you want to work at Toolstation and how you can contribute to their fantastic customer service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can bring energy and enthusiasm to the role!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to providing excellent customer service. We’re looking for team players who are flexible and ready to support both customers and colleagues.
Be Proactive in Your Approach: In your application, mention any experiences where you’ve taken initiative or gone the extra mile. We love candidates who are proactive and can help us promote Toolstation Club and Trade Accounts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. This will not only help you answer questions confidently but also show your genuine interest in the role. Being able to discuss specific tools or customer service scenarios can really impress the interviewer.
✨Show Off Your People Skills
As a Store Assistant, you'll be interacting with customers all day long. During the interview, highlight any experiences where you've provided excellent customer service or worked as part of a team. Use examples that showcase your warm personality and ability to connect with others.
✨Demonstrate Your Flexibility
Since the store operates from early morning to late evening, it's important to convey your availability and willingness to work varied shifts. Be honest about your schedule and express your commitment to being reliable and flexible, which is key for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store culture, training opportunities, or what a typical day looks like. This shows you're engaged and serious about the position, plus it gives you valuable insights into whether Toolstation is the right fit for you.
