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- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: Enjoy 22 days holiday, discounts, and career growth opportunities.
- Why this job: Kickstart your career with hands-on experience and training in a supportive environment.
- Qualifications: A positive attitude and commitment to excellent customer service are all you need.
- Other info: Flexible hours with potential for overtime and a chance to grow within the company.
Overview
Store Assistant in Carmarthen — 15 hours per week, 6 months fixed term contract. Saturday and Sundays with a chance of overtime. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, and you’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
Ask the right questions: show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
Be Proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You\’ll Bring
- A warm, friendly personality: help maintain high store standards and create a workplace everyone enjoys.
- Reliability: be there when we need you. Flexibility, commitment, and support for customers and team are key.
- Your best self: bring energy, enthusiasm, and let your personality shine.
What You\’ll Get
Why Join Us? At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer. Being able to demonstrate your friendly personality and problem-solving skills will make you stand out during the interview.
✨Tip Number 3
Be ready to show your flexibility! Since the role involves early starts and late finishes, mention your availability and willingness to adapt. It’s all about showing you’re committed to being there when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about Toolstation and the opportunities we offer for growth.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Highlight Your Commitment: Make sure to emphasise your reliability and commitment to providing excellent customer service. We’re looking for team players who are ready to roll up their sleeves and get stuck in!
Tailor Your Application: Take a moment to tailor your application to the Store Assistant role. Mention any relevant skills or experiences, even if they’re not from retail. We value hard work and a positive attitude above all!
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and it ensures your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Toolstation. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your customer service skills and how you handle different situations. Remember, they want to see if you’ll fit into their team!
✨Demonstrate Your Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight your reliability and willingness to adapt to the store's needs. Mention any previous experiences where you’ve had to be flexible, even if it’s outside of retail.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training opportunities available or how success is measured for a Store Assistant. Asking insightful questions shows that you’re engaged and serious about the role, plus it gives you a chance to learn more about the company culture.
