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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing deliveries.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: 22 days holiday, discounts, pension scheme, and career development opportunities.
- Why this job: Gain hands-on experience in a dynamic environment while making customers smile.
- Qualifications: A warm personality, reliability, and enthusiasm for customer service.
- Other info: Explore various roles and training through Toolstation Academy.
11 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You\’ll Do
Store Assistant in Helston, 11 hours per week. When you\’re with us, you\’ll be the friendly face of Toolstation, helping customers find what they need, and you\’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. No retail experience? No problem! We\’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
- Be proactive: You\’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You\’ll Bring
- A warm, friendly personality: You\’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What You\’ll Get
Why Join Us? At Toolstation, your career is in your hands. You\’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We\’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We\’re one of the UK\’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we\’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into Toolstation and check out the layout, products, and vibe. This shows you’re genuinely interested and helps you chat confidently about what you can bring to the team.
✨Tip Number 2
Be ready to showcase your personality! The role is all about being friendly and approachable, so during your interview, let your warm side shine through. Share stories that highlight your customer service skills and enthusiasm.
✨Tip Number 3
Prepare for hands-on questions! Since the job involves deliveries and stocking shelves, think of examples from past experiences where you’ve been proactive and tackled physical tasks. Show them you’re ready to roll up your sleeves!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about career development opportunities or training programmes. This not only shows your interest in growing with Toolstation but also gives you a chance to learn more about the company culture.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us what makes you unique!
Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant experience you have with customer service or working in a fast-paced environment, as this will catch our eye.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company
Before your interview, take some time to research Toolstation and Travis Perkins. Understand their values, products, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Personality
As a Store Assistant, having a warm and friendly personality is key. During the interview, let your enthusiasm shine through. Share examples of how you've provided outstanding customer service in the past, and don’t be afraid to show your energy and passion for helping others.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle the fast-paced environment of a store. Think about scenarios where you had to manage deliveries, stock shelves, or assist customers under pressure. Prepare specific examples that highlight your reliability and flexibility.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about career development opportunities, training programmes, or what a typical day looks like for a Store Assistant. This shows your interest in growing with the company and helps you gauge if it’s the right fit for you.