Store Assistant

Store Assistant

Maidstone Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of Toolstation, helping customers and managing stock.
  • Company: Join Toolstation, a leading UK retailer in tools and building supplies.
  • Benefits: Enjoy 22 days holiday, discounts, and training opportunities.
  • Why this job: Gain hands-on experience in a fast-paced environment while helping customers succeed.
  • Qualifications: A positive attitude and willingness to learn are all you need!
  • Other info: Great career growth potential within Toolstation and the Travis Perkins Group.

16 hours per week

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

What You\’ll Do

Store Assistant in Maidstone

You will be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves. You’ll be expected to:

  • Handle deliveries, unpack stock, keep the store clean, and prepare orders.
  • Provide outstanding customer service during busy times.
  • Ask the right questions to understand customers’ projects.
  • Proactively sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals.

What You\’ll Bring

  • A warm, friendly personality to maintain high store standards.
  • Reliability: be there when we need you, showing flexibility and commitment.
  • Your best self: bring energy, enthusiasm and let your personality shine.

What You\’ll Get

Why Join Us?

At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.

Benefits

  • 22 days holiday + Bank Holidays
  • Company pension scheme and life assurance
  • Bonus scheme and cycle to work program
  • Save and buy as you earn options
  • 20% discount across all Travis Perkins companies
  • Health and wellbeing support at your fingertips with Aviva Digicare
  • Financial education, support, and recognition awards
  • Discounts at over 1,000 retailers

About Toolstation

We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.

How to Apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability

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Store Assistant employer: Travis Perkins plc

Toolstation in Maidstone is an excellent employer, offering a supportive work culture where hard work and a positive attitude are valued. With opportunities for growth through training and development programmes, employees enjoy a range of benefits including generous holiday allowances, a company pension scheme, and discounts across the Travis Perkins group. Join us to be part of a friendly team that prioritises customer service and employee wellbeing in a dynamic retail environment.
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Contact Detail:

Travis Perkins plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play scenarios with friends or family to get comfortable with handling different situations.

✨Tip Number 3

Be ready to showcase your enthusiasm! When you apply, let your personality shine through. Share examples of times you've gone above and beyond for someone, even if it’s not in a retail setting. Toolstation loves a positive attitude!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that catch your interest.

We think you need these skills to ace Store Assistant

Customer Service
Reliability
Flexibility
Teamwork
Positive Attitude
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment
Proactivity
Energy and Enthusiasm

Some tips for your application 🫡

Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team!

Tailor Your Application: Make sure to tailor your application to the Store Assistant role. Highlight any relevant skills or experiences, even if they’re not from retail. We value hard work and a positive attitude more than experience, so share examples that showcase these traits.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for reliability and commitment!

Apply Through Our Website: Don’t forget to apply through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at Travis Perkins plc

✨Know the Company

Before your interview, take some time to research Toolstation. Understand their values, products, and what makes them stand out in the retail market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Show Your Personality

As a Store Assistant, having a warm and friendly personality is key. During the interview, let your true self shine through. Smile, be enthusiastic, and engage with the interviewer. They want to see that you can connect with customers and create a positive atmosphere in the store.

✨Demonstrate Reliability

Since the role requires flexibility and commitment, be prepared to discuss your reliability. Share examples from your past experiences where you’ve shown up on time, managed your schedule well, or gone the extra mile for a team or customer. This will highlight your dedication to the job.

✨Prepare for Practical Scenarios

Expect questions about how you would handle busy times or customer interactions. Think of scenarios where you’ve provided excellent service or dealt with challenges. Practising these responses will help you feel more confident and ready to impress during the interview.

Store Assistant
Travis Perkins plc
Location: Maidstone
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