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For Companies At a Glance
- Tasks: Be the friendly face of Toolstation, assisting customers and managing stock.
- Company: Join Toolstation, a leading UK retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and opportunities for growth and training.
- Other info: Flexible hours with early starts and late finishes; local candidates preferred.
- Why this job: Great chance to develop skills in a supportive, energetic environment.
- Qualifications: Bring a positive attitude and a willingness to learn; experience not required.
20 hours per week
Store Assistant in Bishop Auckland
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You’ll Do
- Help customers find what they need.
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding customer service, chat with customers, and stay efficient during busy times.
- Ask the right questions to understand customers’ projects.
- Sell the benefits of Toolstation Club and Trade Accounts, signing customers up.
- Work hands‑on with deliveries, warehouse tasks, and stocking shelves.
What You’ll Bring
- A warm, friendly personality, helping maintain high store standards.
- Reliability: be there when we need you. Flexibility, commitment, and support for customers and team.
- Your best self: bring energy, enthusiasm, and let your personality shine.
What You’ll Get
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply, visit www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and show that you're genuinely interested in helping them.
✨Tip Number 2
Demonstrate your flexibility and reliability during the interview. Since the store operates from early morning to late evening, emphasising your availability for various shifts can set you apart from other candidates.
✨Tip Number 3
Showcase your positive attitude and energy during interactions. A friendly demeanour can make a significant difference, especially in a customer-facing role like this one, where creating a welcoming atmosphere is key.
✨Tip Number 4
Be prepared to discuss how you would promote Toolstation Club and Trade Accounts. Having ideas on how to engage customers and encourage sign-ups can demonstrate your proactive approach and sales potential.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Toolstation is looking for in a Store Assistant. Highlight key responsibilities and required qualities, such as being friendly, reliable, and proactive.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any customer service experience or roles where you demonstrated a positive attitude and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Toolstation and how you can contribute to their team, especially in providing outstanding customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values energy and a positive attitude, so let your passion for customer service shine through during the interview.
✨Demonstrate Reliability
Be prepared to discuss your reliability and flexibility. Since the store operates from early morning to late evening, share examples of how you've managed similar schedules in the past or how you can adapt to meet these demands.
✨Engage with Customer Scenarios
Think of potential customer interactions you might face as a Store Assistant. Prepare to discuss how you would handle various situations, showing your ability to ask the right questions and genuinely assist customers with their needs.
✨Highlight Teamwork Skills
Toolstation looks for candidates who can work well within a team. Be ready to share experiences where you've collaborated with others, demonstrating your commitment to supporting both customers and colleagues.