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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer of tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career growth opportunities.
- Why this job: Be part of a supportive team with real chances to advance your career.
- Qualifications: No experience needed, just bring your enthusiasm and commitment.
- Other info: Flexible hours available; perfect for students looking to earn while they learn.
20 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You\’ll Do
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves.
At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
No retail experience? No problem! All we ask is that you\’re committed to delivering excellent service, and we’ll teach you everything else.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
Provide outstanding service: Whether you\’re chatting with customers or staying efficient during busy times, you\’ll always offer a great experience.
Ask the right questions: Show genuine interest in customers\’ projects so you can help them find everything they need to get the job done right.
Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You\’ll Bring
- Warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
Why Join Us?
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply:
Caught your interest? Want to know more? Take a look at https://www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Store Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Knowing the range of tools and building supplies they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Be prepared to discuss your availability and flexibility during the interview. Since the store operates from 7 AM to 8 PM, showing that you can manage early starts and late finishes will make you a more attractive candidate.
✨Tip Number 3
Highlight any previous customer service experience, even if it's informal. Being able to showcase your ability to interact positively with customers will align well with Toolstation's focus on excellent service.
✨Tip Number 4
Demonstrate your willingness to learn and grow within the company. Mentioning your interest in training and development opportunities shows that you're committed to contributing to Toolstation's success and your own career progression.
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Store Assistant role. Emphasise customer service experience, reliability, and any hands-on work you've done.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work flexible hours and your commitment to providing excellent customer service.
Showcase Your Personality: Since Toolstation values a warm and friendly personality, let your character shine through in your application. Use a conversational tone and express your eagerness to contribute positively to the team.
Highlight Your Availability: Clearly state your availability in your application. Since the store operates from 7 AM to 8 PM, mention your flexibility to work early starts and late finishes, which is crucial for this position.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Toolstation values a positive attitude, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not in a retail setting. Highlight your ability to engage with customers and help them find what they need.
✨Be Ready for Practical Questions
Expect questions about handling deliveries, stocking shelves, and maintaining store cleanliness. Show that you're ready to roll up your sleeves and get stuck in, as this role requires a hands-on approach.
✨Discuss Flexibility and Reliability
Since the store operates from early morning to late evening, emphasise your availability and willingness to work flexible hours. Reliability is key, so reassure them that you can be counted on when needed.