At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a leading UK retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career growth opportunities.
- Other info: Flexible hours available; perfect for students looking to earn while they learn.
- Why this job: Be part of a friendly team focused on customer happiness and personal development.
- Qualifications: No experience needed, just bring your enthusiasm and reliability!
Job Overview
16 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You'll Do
As a Store Assistant at Toolstation, you will be the friendly face of the store, helping customers find what they need, handling deliveries, unpacking stock, stocking shelves, and preparing orders. No retail experience is required – we train you on the job.
- Provide outstanding customer service and maintain a great experience during busy times.
- Ask the right questions to understand customers’ projects and find the right solutions.
- Be proactive by selling the benefits of Toolstation Club and Trade Accounts and signing customers up.
- Keep the store clean, stock organized, and equipment maintained.
- Assist with deliveries and warehouse tasks.
What You'll Bring
- A warm, friendly personality.
- Reliability and punctuality.
- Energy, enthusiasm, and a positive attitude.
Benefits
- 22 days holiday + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle to work programme.
- Save and buy as you earn options.
- 20% discount across all Travis Perkins companies.
- Health and wellbeing support with Aviva Digicare + financial education, support and recognition awards.
- Discounts at over 1,000 retailers.
About Toolstation
We are one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we are trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Equal Opportunity Statement
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Store Assistant in Paulton employer: Travis Perkins plc
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. With a supportive work culture, comprehensive training programmes, and opportunities for career advancement within the Travis Perkins Group, you can build a rewarding career right here in Paulton. Enjoy competitive benefits, including generous holiday allowances, discounts, and health support, all while being part of a dynamic team dedicated to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Paulton
✨Tip Number 1
Make sure to highlight your local knowledge during any conversations or interviews. Since they are looking for candidates who can easily commute, mentioning your familiarity with the area can show that you're a reliable choice.
✨Tip Number 2
Demonstrate your flexibility and willingness to work varied hours. Be prepared to discuss your availability for early starts and late finishes, as this is crucial for the role.
✨Tip Number 3
Show enthusiasm for customer service! Prepare examples of how you've provided excellent service in the past, even if it's not in a retail setting. This will help you stand out as someone who genuinely cares about customer satisfaction.
✨Tip Number 4
Familiarise yourself with Toolstation's products and services. Being knowledgeable about what they offer will allow you to engage more effectively with customers and demonstrate your proactive approach.
We think you need these skills to ace Store Assistant in Paulton
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand what Travis Perkins is looking for in a Store Assistant. Pay attention to the key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the job requirements. Even if you don't have retail experience, emphasise your commitment to excellent service and any transferable skills.
Craft a Strong Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Toolstation and how you can contribute to their team. Be sure to include examples of your reliability and positive attitude.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Enthusiasm
Make sure to express your excitement about the Store Assistant role. Talk about why you want to work at Toolstation and how you can contribute to their mission of providing excellent customer service.
✨Demonstrate Reliability
Since reliability is key for this position, be prepared to discuss your punctuality and commitment. Share examples from your past experiences where you have shown dedication and flexibility in your work.
✨Prepare for Customer Interaction
Think about how you would engage with customers. Be ready to discuss how you would ask the right questions to understand their needs and provide outstanding service, as this is a crucial part of the job.
✨Highlight Your Team Spirit
Toolstation values a friendly workplace, so be sure to convey your ability to work well in a team. Share instances where you collaborated with others to achieve a common goal or helped maintain a positive environment.
