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- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join a supportive team at Toolstation in Southampton Millbrook.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Gain valuable experience while making a difference in customer service.
- Qualifications: Must be friendly, reliable, and have supervisory experience.
The predicted salary is between 20000 - 25000 £ per year.
Overview
Senior Store Assistant (keyholder) – Southampton Millbrook. 20 hours per week, flexible schedule. Must be local to commute. Store operates 7 AM–8 PM; manage early starts and late finishes.
Responsibilities
- Friendly face of Toolstation, assisting customers find products.
- Handle deliveries, unpack stock, maintain store cleanliness, prepare orders.
- Support colleagues to deliver great customer experience; supervise team members when needed.
- Open and close the store; assign daily tasks to team; provide short‑term supervisory cover.
- Sell benefits of Toolstation Club and Trade Accounts, signing customers up.
Qualifications
- Friendly personality and excellent customer service attitude.
- Reliability: punctual, flexible, committed.
- Accountability: experience as keyholder or supervising team members.
- Positive energy and enthusiasm; ready to work hard in seasonal conditions.
Benefits
- 22 days holiday + Bank Holidays.
- Company pension scheme and life assurance.
- Bonus scheme and cycle‑to‑work programme.
- Save and buy as you earn options.
- 20 % discount across all Travis Perkins companies.
- Health and wellbeing support via Aviva Digicare.
- Financial education, support and recognition awards.
- Discounts at over 1 000 retailers.
Equal Employment Opportunity
We employ the best qualified people and provide equal opportunity for advancement, promotion and training. We do not discriminate on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Southampton employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your reliability! As a keyholder, we need someone who’s punctual and flexible. Be prepared to discuss how you've managed responsibilities in previous roles and how you can handle early starts and late finishes without a hitch.
✨Tip Number 4
Don’t forget to highlight your teamwork! Supervising team members is part of the gig, so share how you've supported colleagues in the past. We want to see that you can motivate others while keeping the store running smoothly.
We think you need these skills to ace Senior Store Assistant - Keyholder in Southampton
Some tips for your application 🫡
Show Your Friendly Side: Since you'll be the friendly face of Toolstation, make sure your application reflects your personality! Use a warm tone and share experiences that highlight your customer service skills. We want to see how you connect with customers!
Highlight Your Reliability: Being punctual and flexible is key for this role. In your application, mention any past experiences where you've demonstrated reliability, especially in previous jobs. We love seeing candidates who are committed and ready to take on responsibility!
Demonstrate Leadership Skills: As a keyholder, you'll need to supervise team members. Share examples of when you've led a team or taken charge in a busy environment. We’re looking for someone who can motivate others and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join the Toolstation family!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Stuff
Familiarise yourself with Toolstation's products and services. Being able to discuss specific items or promotions will show your enthusiasm and knowledge, which is key for a Senior Store Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with the friendly face they’re looking for.
✨Demonstrate Reliability and Flexibility
Since the store operates on a flexible schedule, be ready to discuss your availability and how you can adapt to early starts or late finishes. Highlight any previous experience where you’ve had to manage your time effectively.
✨Leadership Qualities Matter
As a keyholder, you'll need to supervise team members. Prepare to talk about your leadership style and provide examples of how you've successfully managed or supported a team in the past.