At a Glance
- Tasks: Deliver top-notch customer service and assist with tool hire contracts.
- Company: Join Travis Perkins, a leading name in the tool hire industry.
- Benefits: Enjoy a supportive work environment and opportunities for growth.
- Other info: Great place to work with a focus on teamwork and community.
- Why this job: Be part of a team that values safety and customer satisfaction.
- Qualifications: Mechanical knowledge or a passion for tools is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Make customer service - and our £5 billion business - second to none.
- Add to your branch’s reputation for outstanding customer service.
- At Travis Perkins we pride ourselves on being a great place to work. Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract.
- It could be anything from earth-movers to drills, but whatever equipment’s required, safety will always be your priority.
- With your support and fantastic service, you’ll have customers singing our praises.
- Some mechanical knowledge or an interest in tools and equipment.
Tool Hire Customer Service Assistant in Sheffield employer: Travis Perkins plc
At Travis Perkins, we are committed to fostering a vibrant work culture that prioritises exceptional customer service and employee development. As a Tool Hire Customer Service Assistant, you will benefit from comprehensive training, opportunities for career advancement, and a supportive team environment, all while contributing to our reputation as a leader in the industry. Join us in a role where your passion for tools and customer satisfaction can truly shine, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Customer Service Assistant in Sheffield
✨Tip Number 1
Get to know the tools! Familiarise yourself with the equipment you’ll be dealing with. Whether it’s drills or earth-movers, having a solid understanding will help you connect with customers and show them you’re the expert they need.
✨Tip Number 2
Practice your customer service skills. Role-play scenarios with friends or family where you assist them in hiring tools. This will boost your confidence and prepare you for real-life interactions, making sure customers leave happy.
✨Tip Number 3
Network with current employees or join relevant online forums. Engaging with people already in the industry can provide insider tips and might even lead to a referral, which can give you an edge in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our Travis Perkins family.
We think you need these skills to ace Tool Hire Customer Service Assistant in Sheffield
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous customer service experience. We want to see how you've gone above and beyond for customers in the past, as this role is all about making their experience top-notch!
Demonstrate Your Knowledge of Tools:If you have any mechanical knowledge or a passion for tools, let us know! Mention specific tools or equipment you're familiar with, as it shows you're ready to help our customers find exactly what they need.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects our company culture, but make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our amazing team and what we stand for!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Tools
Brush up on your knowledge of various tools and equipment. Familiarise yourself with the types of tools available for hire, their uses, and safety precautions. This will not only impress your interviewers but also show your genuine interest in the role.
✨Customer Service Mindset
Prepare to discuss your approach to customer service. Think of examples where you’ve gone above and beyond for a customer. Highlighting your ability to create a positive experience will resonate well with the values of Travis Perkins.
✨Safety First
Since safety is a priority in this role, be ready to talk about how you would ensure safe practices when dealing with tools and customers. Share any relevant experiences or training that demonstrate your commitment to safety.
✨Ask Questions
Show your enthusiasm by preparing thoughtful questions about the company culture and the team you'll be working with. This not only shows your interest but also helps you gauge if the company is the right fit for you.
