At a Glance
- Tasks: Help customers find and hire the right tools for their projects.
- Company: Join Travis Perkins, a top UK employer with a friendly team culture.
- Benefits: Enjoy a supportive work environment and opportunities for career growth.
- Other info: We celebrate diversity and want you to be your authentic self.
- Why this job: Make a real difference in customer service while working with cool tools.
- Qualifications: Great people skills, quick learner, and a passion for tools.
The predicted salary is between 25000 - 30000 £ per year.
Make customer service - and our £5 billion business - second to none.
Play your part in a friendly and hardworking team.
Add to your branch’s reputation for outstanding customer service.
Build a great career within a top UK employer.
At Travis Perkins we pride ourselves on being a great place to work. We’re a top employer that looks after our people and empowers them to look after our business and our loyal customer base.
Joining our family as Tool Hire Customer Expert, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment’s required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.
To succeed, you’ll need:
- To be a natural people person - great with customers and colleagues alike.
- The ability to learn new systems and skills quickly.
- A friendly, helpful personality.
- Some mechanical knowledge or an interest in tools and equipment.
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic self.
You be you, it makes us, us.
Tool Hire Customer Expert in Sheffield employer: Travis Perkins plc
At Travis Perkins, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Tool Hire Customer Expert, you will be part of a dedicated team that prioritises outstanding customer service while enjoying opportunities for personal and professional growth within a leading UK employer. With a focus on safety and teamwork, we empower our staff to excel and contribute to our £5 billion business, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Tool Hire Customer Expert in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travis Perkins' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Tool Hire Customer Expert, you'll need to be great with customers. Role-play common customer scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your mechanical knowledge! Brush up on tools and equipment before the interview. Being able to discuss your interest or experience with different tools can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Travis Perkins team. Let’s get you hired!
We think you need these skills to ace Tool Hire Customer Expert in Sheffield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and helpful personality shine through. We want to see the real you, so don’t be afraid to inject a bit of your character into your words!
Highlight Relevant Experience:Make sure to mention any previous customer service roles or experiences with tools and equipment. We love seeing how your background aligns with the Tool Hire Customer Expert role, so don’t hold back!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make your application easy to read and straight to the point. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Tools
Brush up on your knowledge of tools and equipment before the interview. Familiarise yourself with common tools, their uses, and safety protocols. This will show your genuine interest in the role and help you connect with the interviewer.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer or resolved a conflict. This will demonstrate that you're a natural people person, which is key for this role.
✨Be Ready to Learn
Since the job requires quick learning of new systems, be prepared to discuss how you've adapted to new technologies or processes in previous roles. Highlight your willingness to learn and grow within the company.
✨Embrace Inclusivity
Understand the company's commitment to inclusivity and diversity. Be ready to share your thoughts on how you can contribute to a welcoming environment. This shows that you align with their values and are ready to be part of their team culture.
