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For Companies At a Glance
- Tasks: Open and close the store, manage stock, and provide excellent customer service.
- Company: Join Toolstation, a leading UK retailer with a focus on growth and opportunity.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Why this job: Be part of a dynamic team and help customers find the right tools.
- Qualifications: Friendly attitude, reliability, and strong communication skills are key.
- Other info: Flexible hours with opportunities for career advancement.
Senior Store Assistant (keyholder) – Glasgow Shawlands
20 hours per week
Store hours: 7 AM to 8 PM. Must manage early starts and late finishes.
What You’ll Do
Support colleagues to deliver a great customer experience, handle deliveries, unpack stock, keep the store clean, and prepare orders.
Serve as the friendly face of Toolstation, helping customers find what they need and provide outstanding service during busy times.
Be proactive: promote Toolstation Club and Trade Accounts, signing customers up for deals and competitive prices.
Keyholder responsibilities: open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed.
What You’ll Bring
- A friendly personality – create a workplace everyone enjoys.
- Reliability – be there when we need you. Flexibility, commitment, and support are key.
- Accountability – take charge in a previous role and be ready to step up.
- Your best self – energy, enthusiasm, and let your personality shine.
What You’ll Get
Career growth: move up the ladder, explore roles across the business, and opportunities within the Travis Perkins Group. Receive training and development, including Toolstation Academy and Apprenticeship programmes.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare +
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike.
To Apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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Senior Store Assistant - Keyholder employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Senior Store Assistant. We want you to feel confident when discussing your skills!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your friendly and enthusiastic personality. Use a conversational tone that shows you're excited about helping customers and being part of our team.
Tailor Your Experience: Highlight any previous experience you have in retail, especially if you've been a keyholder or supervisor. We love seeing how your skills can fit into our store environment, so be specific about your responsibilities and achievements.
Be Reliable and Flexible: Since we need someone who can handle early starts and late finishes, mention your availability clearly. Show us that you're committed to being on time and ready to step up when needed – reliability is key!
Apply Through Our Website: Don't forget to apply through our website at www.toolstationjobs.com! It’s the easiest way for us to receive your application and get you started on your journey with Toolstation.
How to prepare for a job interview at Travis Perkins plc
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Toolstation’s products and services. Understand their key offerings and think about how you can help customers find the right tools. This knowledge will show your enthusiasm and readiness to step into the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your friendly and enthusiastic personality, which is crucial for this position.
✨Highlight Your Reliability and Flexibility
Be ready to discuss your previous work experiences that showcase your reliability and flexibility. Mention any instances where you had to adapt to changing circumstances or cover for colleagues, as these traits are essential for a keyholder role.
✨Prepare for Team Leadership Questions
Since the role involves supporting and supervising the shop floor team, think about your leadership style. Prepare to discuss how you would motivate your team and handle any conflicts that may arise. This will show that you’re ready to take on keyholder responsibilities.