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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards as a Senior Store Assistant.
- Company: Join Toolstation, a fast-growing retailer trusted by professionals and DIY enthusiasts.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and career development opportunities.
- Why this job: Be part of a supportive team focused on customer happiness and personal growth.
- Qualifications: No retail experience needed, but keyholder or supervisory experience is preferred.
- Other info: Flexible hours with early starts and late finishes; must live locally.
The predicted salary is between 13000 - 18000 £ per year.
Join to apply for the Senior Store Assistant – Keyholder role at Travis Perkins plc
What You\’ll Do
Senior Store Assistant (Keyholder) in Aberdare
20 hours per week
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we\’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
This position involves supporting colleagues to deliver a great customer experience. Retail experience is not essential, but some experience as a key holder or supervising team members is preferred.
Key Responsibilities
- Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding customer service, assisting customers and staying efficient during busy times.
- Ask questions to understand customer projects and needs.
- Promote Toolstation Club and Trade Accounts, signing customers up for deals.
- As a keyholder, open and close the store, assign daily tasks, and provide supervisory cover when needed.
What You\’ll Bring
- A friendly personality to help maintain high store standards.
- Reliability, flexibility, and commitment.
- Accountability and willingness to step up when needed.
- Energy and enthusiasm, with a positive attitude.
What You\’ll Get
We offer career development opportunities, training, and benefits such as:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Discounts across Travis Perkins companies
- Health and wellbeing support
- Financial education and rewards
About Toolstation
We’re a fast-growing retailer of tools and building supplies, trusted by professionals and DIY enthusiasts. As part of Travis Perkins, there are many opportunities for growth and development.
To Apply
Interested? Visit www.toolstationjobs.com or click apply. We are committed to equal opportunity employment and welcome applications from all backgrounds.
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Senior Store Assistant - Keyholder employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Understanding the range of tools and building supplies they offer will not only help you assist customers better but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's through networking or during the interview process. Share examples of how you've successfully handled customer queries or complaints in the past to highlight your suitability for the role.
✨Tip Number 3
Be prepared to discuss your flexibility and reliability. Since the role requires early starts and late finishes, emphasising your ability to manage varied shifts will make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for growth within the company. Mention your willingness to take on responsibilities like opening and closing the store, as well as your interest in potential career development opportunities at Toolstation.
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Senior Store Assistant - Keyholder position. Tailor your application to highlight how your skills and experiences align with what Toolstation is looking for.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any relevant skills or experiences that demonstrate your ability to provide excellent customer service, manage tasks efficiently, and work as part of a team. Mention any supervisory roles or keyholder experience if applicable.
Show Enthusiasm: Convey your passion for customer service and your eagerness to contribute to the team at Toolstation. Use positive language in your application to reflect your energy and enthusiasm for the role.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important qualities for the role.
How to prepare for a job interview at Travis Perkins plc
✨Show Your Customer Service Skills
As a Senior Store Assistant, you'll be the face of Toolstation. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to understand customer needs and how you can contribute to a positive shopping experience.
✨Demonstrate Reliability and Flexibility
This role requires early starts and late finishes, so it's important to convey your reliability and flexibility during the interview. Share instances where you've successfully managed your time or adapted to changing schedules in previous roles.
✨Emphasise Teamwork and Leadership
As a keyholder, you'll need to support and supervise your colleagues. Discuss any previous experience you have in leading a team or working collaboratively. Show that you're ready to step up and take responsibility when needed.
✨Research Toolstation and Its Values
Familiarise yourself with Toolstation's mission and values before the interview. Being able to discuss how your personal values align with theirs will demonstrate your genuine interest in the company and the role.