At a Glance
- Tasks: Deliver exceptional customer service and assist with sales in a friendly environment.
- Company: Join the UK's largest builders' merchant with over 500 branches nationwide.
- Benefits: Competitive salary, performance bonuses, exclusive discounts, and comprehensive wellbeing support.
- Other info: Enjoy career development opportunities through award-winning training programmes.
- Why this job: Be the face of our branch and build lasting relationships with customers.
- Qualifications: Friendly, approachable, and eager to provide high-level service.
The predicted salary is between 25000 - 32000 £ per year.
With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development.
As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service.
- Prepare quotes and assist customers with their purchases to help boost sales.
- Maintain a safe working environment by adhering to all safety procedures and policies.
- Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.
- Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues.
By joining the UK's largest builders' merchant, you'll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You'll also enjoy a comprehensive benefits package designed to support your career and well-being:
- Competitive annual salary.
- Performance-based bonuses to reward your hard work.
- Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning.
- Generous contributory pension scheme to secure your future.
- Exclusive discounts across various Group businesses, including 20% off at Toolstation.
- Wellbeing support to help you stay at your best.
- MyPerks discounts at top retailers, restaurants, and more!
- Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance.
We are an equal opportunities employer and are committed to building a diverse team.
URGENT - Customer Sales Assistant Needed! in Scotland employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land URGENT - Customer Sales Assistant Needed! in Scotland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly and supportive culture.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will highlight your friendly and approachable nature, which is exactly what they’re looking for.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A polished appearance shows that you take the opportunity seriously and are ready to represent the branch well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace URGENT - Customer Sales Assistant Needed! in Scotland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter or CV!
Highlight Customer Service Experience: Make sure to emphasise any previous experience you have in customer service. We’re looking for someone who can build strong relationships with customers, so share examples of how you've done this in the past.
Be Safety-Conscious: Since safety is a top priority for us, mention any relevant experience you have with adhering to safety procedures. This shows that you understand the importance of maintaining a safe working environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Travis Perkins plc
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what makes them stand out in the builders' merchant industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Sales Assistant, your ability to connect with customers is crucial. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. Highlighting these moments will demonstrate that you’re the friendly and approachable person they’re looking for.
✨Emphasise Safety Awareness
Since safety is a top priority, be ready to discuss how you’ve adhered to safety procedures in previous roles. Share specific instances where you ensured a safe environment for both customers and colleagues, showing that you take this responsibility seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.