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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and professional development opportunities.
- Why this job: Be a part of a fun, engaging environment where you can grow into a future leader.
- Qualifications: Experience in retail management and a passion for teamwork and customer focus.
- Other info: Great career growth potential within the Travis Perkins Group.
The predicted salary is between 28800 - 43200 £ per year.
40 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Responsibilities:
- Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
- Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
- Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
- Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
- Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What You'll Bring (Qualifications):
- Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
- Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
- A love of teamwork. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
- Customer Focus. Ensure the customer remains at the heart of everything you do.
- Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
- Flexibility. Be there when your team need you, understand priorities and plan effectively.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You'll Get:
- Training and development – including access to Toolstation Academy programmes, plus opportunities to grow within the Travis Perkins Group.
- Benefits: 22 days’ holiday + Bank Holidays, company pension scheme and life assurance, bonus scheme, cycle to work, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group means we always have opportunities for ambitious people who want to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Manager in Scarborough employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, culture, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Store Manager role, especially around customer service and team leadership. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your personality! Toolstation is looking for someone who can inspire and motivate a team. Don’t be afraid to let your true self shine through during the interview. Share your passion for teamwork and customer service – it’ll make you stand out!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Store Manager position.
We think you need these skills to ace Store Manager in Scarborough
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how dedicated you are to leading a team and delivering top-notch customer service.
Tailor Your Application: Make sure to customise your application to highlight your experience in retail management. We love seeing how your skills align with our values and the responsibilities of the Store Manager role.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We appreciate candidates who bring their whole selves to work, so show us who you really are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at Travis Perkins plc
✨Know Your Stuff
Before heading into the interview, make sure you understand Toolstation's values and what they stand for. Familiarise yourself with their products and services, and think about how your experience aligns with their mission to deliver great customer service.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully motivated teams in the past, and be ready to discuss your approach to coaching and developing future leaders.
✨Demonstrate Customer Focus
Toolstation places a strong emphasis on customer satisfaction. Be prepared to share specific instances where you've gone above and beyond for customers, and how you ensure that customer needs are always at the forefront of your team's efforts.
✨Be Ready to Muck In
The job requires a hands-on approach, so be ready to discuss your willingness to get involved in all aspects of store operations. Share your experiences of working alongside your team to tackle challenges and maintain high standards in the branch.
