At a Glance
- Tasks: Be the friendly face of Toolstation, helping customers and managing store operations.
- Company: Join a supportive team at Toolstation, where growth and collaboration are key.
- Benefits: Enjoy 22 days holiday, discounts, and health support.
- Other info: Flexible hours with opportunities for career advancement.
- Why this job: Make a real impact by providing outstanding customer service and leading a team.
- Qualifications: Experience as a key holder or team supervisor is preferred.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What you'll do
- At Toolstation, we're focused on helping you grow with us. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands‑on with deliveries, warehouse tasks, and stocking shelves.
- This is more than just a store job – you’ll be preparing orders, keeping the store clean, and ensuring a smooth operation.
- You’ll also be accountable for supporting colleagues to deliver a great customer experience, so experience as a key holder or team supervisor is preferred.
- Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders.
- Provide outstanding service: Offer a great experience to every customer.
- Ask the right questions: Show genuine interest in customers’ projects to help them find everything they need.
- Be proactive: Sell the benefits of Toolstation Club and Trade Accounts, signing customers up for great deals.
- Keyholder responsibility: Open and close the store, assign daily tasks to the team, and provide short‑term supervisory cover when needed.
What you'll bring
- A friendly personality: Help maintain high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Accountability: Take charge in previous roles and step up when needed.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you'll get
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle‑to‑work programme
- Save & buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Senior Store Assistant - Keyholder in Salford employer: Travis Perkins plc
At Toolstation, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located in Bolton, our store provides a dynamic environment where you can thrive, with benefits such as a generous holiday allowance, a company pension scheme, and health and wellbeing support. Join us to be part of a team that values your contributions and offers unique opportunities for advancement while ensuring a rewarding customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Store Assistant - Keyholder in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Senior Store Assistant. We want to hear your stories, so make them engaging!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the Toolstation family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Senior Store Assistant - Keyholder in Salford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application:Make sure to tailor your application to the Senior Store Assistant role. Highlight any relevant experience, especially if you've worked in retail or have keyholder responsibilities before. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for reliability and accountability!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Senior Store Assistant at Toolstation. Familiarise yourself with tasks like handling deliveries, stocking shelves, and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about helping customers, be ready to share examples of how you've provided outstanding service in the past. Think of specific situations where you went above and beyond to assist a customer, as this will highlight your friendly personality and commitment to great service.
✨Demonstrate Reliability and Flexibility
Toolstation values reliability and flexibility, so come prepared to discuss how you've shown these traits in previous roles. Share instances where you stepped up during busy times or took on additional responsibilities, especially if you have experience as a key holder or supervisor.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview that show your genuine interest in the company and the role. You might ask about the team dynamics, opportunities for growth, or how they support their staff in delivering a great customer experience. This will not only impress your interviewers but also help you gauge if it's the right fit for you.
