At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer with a focus on customer satisfaction.
- Benefits: 22 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Start your career in retail with growth potential and hands-on experience.
- Qualifications: A friendly attitude and commitment to excellent customer service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we're not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations.
If you're after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you! This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you're committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you're chatting with customers or staying efficient during busy times, you'll always offer a great experience.
- Ask the right questions: Show genuine interest in customers' projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What You'll Bring
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What You'll Get
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits: 22 days holiday + Bank Holidays, Company pension scheme and life assurance, Bonus scheme and cycle to work program, Save and buy as you earn options, 20% discount across all Travis Perkins companies, Health and wellbeing support at your fingertips with Aviva Digicare, Financial education, support, and recognition awards.
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Part-Time Store Assistant — Local, Growth Path in Royal Tunbridge Wells employer: Travis Perkins plc
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. As a Part-Time Store Assistant in Tunbridge Wells, you'll not only enjoy a supportive work culture with opportunities for advancement but also benefit from a range of perks including a generous holiday allowance, pension scheme, and discounts across our group. Join us to be part of a dynamic team where your hard work and positive attitude can lead to a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Store Assistant — Local, Growth Path in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can provide outstanding service. Role-play scenarios with friends or family to get comfortable with chatting to customers and helping them find what they need.
✨Tip Number 3
Be ready to showcase your personality! Toolstation is looking for someone with a warm, friendly vibe. During your interview, let your enthusiasm shine through. Share stories that highlight your reliability and commitment to teamwork.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to us. Plus, it shows you're serious about joining the Toolstation family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Part-Time Store Assistant — Local, Growth Path in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Local Knowledge:Since we're looking for candidates who live locally, make sure to mention your connection to the area in your application. It shows us you understand the community and can easily commute to our store.
Highlight Your Flexibility:We need someone who can manage early starts and late finishes, so be sure to emphasise your availability in your application. Let us know how you can fit into our store hours!
Bring Your Personality:We're all about a warm, friendly atmosphere, so let your personality shine through in your written application. Share a bit about yourself and why you’re excited about joining Toolstation!
Apply Through Our Website:To make things easy for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly!
How to prepare for a job interview at Travis Perkins plc
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what they offer will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's not from a retail background. Highlighting your ability to engage with customers and solve their problems will resonate well with the interviewers.
✨Be Ready for Flexibility Questions
Since the store operates from 7 AM to 8 PM, be prepared to discuss your availability. Emphasise your reliability and willingness to work early starts or late finishes, as this is crucial for the role.
✨Demonstrate Your Team Spirit
Toolstation values teamwork, so think of examples where you've worked well with others. Show that you're not just about individual success but also about supporting your colleagues and contributing to a positive work environment.
