At a Glance
- Tasks: Lead a team, ensure great customer service, and keep the store running smoothly.
- Company: Join Toolstation, one of Britain's fastest-growing retailers in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and a supportive work environment with career growth.
- Why this job: Be part of a fun team while developing your skills and advancing your career.
- Qualifications: No retail experience needed, just bring your passion and positive attitude.
- Other info: Flexible hours and opportunities for training and development await you.
The predicted salary is between 24000 - 36000 £ per year.
30 hours per week. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Role
Retail Supervisor in Coventry Binley
Responsibilities
- Supporting: standing in for the Store Manager in their absence, motivating and engaging the team, or coaching the team to grow sales and achieve targets.
- Mucking in: checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service: providing a great customer experience with a smile, even when busy, and coaching the team to do the same.
- Asking questions and building relationships: ensuring our customers leave the branch with everything they need for the job.
- Building a fun working environment: maintaining product availability and high branch standards, while ensuring the branch is a place people enjoy coming to work.
What You’ll Bring
- Hard work and passion. You don’t need retail experience—focus on delivering great service and we’ll teach you the rest.
- A love of teamwork. Be happy to muck in and get your hands dirty.
- A positive attitude. Ensure our customers have a great experience in our branch.
- Reliability. Be there when we’re needed, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through.
What You’ll Get
- You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus opportunities to take your career in retail wherever you want—up the ladder, across the business or into another role in the Travis Perkins Group.
- You’ll be supported with training and development, including access to Toolstation Academy programmes.
- Plus, you’ll receive some of the best benefits in retail.
- 22 days’ holidays + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Toolstation's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since delivering great service is key for this role, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Toolstation values a love of teamwork, so come prepared with stories that highlight how you've collaborated with others to achieve goals. It’ll show them you’re a perfect fit!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see your personality and how you can fit into our fun working environment. Don’t be afraid to show us what makes you unique!
Highlight Teamwork Skills: Since we love a bit of teamwork here at Toolstation, make sure to mention any experiences where you've worked well with others. Whether it’s in retail or another setting, we want to know how you can motivate and engage a team!
Focus on Customer Service: Great customer service is key for us, so share any relevant experiences where you’ve gone above and beyond for customers. Even if it’s not retail-related, we want to hear how you’ve made someone’s day better!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website at www.toolstationjobs.com. It’s the best way to get your application in front of us and start your journey with Toolstation!
How to prepare for a job interview at Travis Perkins plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Retail Supervisor role at Toolstation. Familiarise yourself with their responsibilities, like motivating the team and delivering great customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Team Spirit
Since teamwork is key for this role, be ready to share examples of how you've worked well in a team before. Think about times when you’ve motivated others or contributed to a positive work environment. This will demonstrate that you can fit right in with Toolstation's culture.
✨Bring Your Positive Attitude
Toolstation values a positive attitude, so make sure to showcase yours during the interview. Smile, be enthusiastic, and express your passion for providing great customer service. This will help you stand out as someone who can create a fun working environment.
✨Ask Thoughtful Questions
Prepare some questions to ask your interviewer about the company culture, training opportunities, or what success looks like in the Retail Supervisor role. This shows that you’re engaged and eager to learn more about how you can contribute to Toolstation’s success.